PRADEEPA ANNAMALAI
Harrow,Middlesex
Summary
.
Offering strong analytical and problem-solving skills, combined with solid understanding of IT systems and infrastructure. Knowledgeable about project management, team collaboration, and maintaining system security. Ready to use and develop technical expertise, communication, and leadership in System Manager role.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Business developer
RAMP Technologies Ltd
East Ham, Newham
02.2024 - 08.2024
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Created and maintained database containing information on business proposals and contacts.
Customer service assistant
Tesco Superstore
Pinner, Harrow
05.2023 - 01.2024
- Advised customers on availability, pricing and location of products.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Assisted customers with varying questions using product knowledge and service expertise.
Project assistant
R&N Project Management
Chennai, Tamilnadu
06.2014 - 09.2022
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Coordinated project meetings, documenting key action items and decisions.
- Collaborated with stakeholders and teams to execute project milestones.
Education
Master of Business Administration - Business Administration
University of East London
United kingdom 01.2023 - 08.2024
Master of Technology - Wireless Communication Systems
Periyar Maniammai University
Thanjavur, Tamilnadu,India 06.2012 - 05.2014
Bachelor of Engineering - Electronics and Communication Engineering
Periyar Maniammai University
Tamilnadu, India 06.2008 - 04.2012
Certificate of Higher Education -
Government Girls Higher Secondary School
06.2007 - 04.2008
Skills
- Infrastructure assessment
- Technical documentation writing
- Workload balancing
- Team Management
- Asset Management
- Hardware Management & upgrades
Timeline
Business developer
RAMP Technologies Ltd
02.2024 - 08.2024
Customer service assistant
Tesco Superstore
05.2023 - 01.2024
Master of Business Administration - Business Administration
University of East London
01.2023 - 08.2024
Project assistant
R&N Project Management
06.2014 - 09.2022
Master of Technology - Wireless Communication Systems
Periyar Maniammai University
06.2012 - 05.2014
Bachelor of Engineering - Electronics and Communication Engineering
Periyar Maniammai University
06.2008 - 04.2012
Certificate of Higher Education -
Government Girls Higher Secondary School
06.2007 - 04.2008
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