Summary
Overview
Work History
Education
Skills
Keymodules
Interestsandachievements
Languages
Interests
Timeline
Hi, I’m

Prabjyot Singh

Leicester

Summary

I am a hardworking and determined individual who strives to exceed expectations. I seek a fast-paced environment to showcase and further develop my skills gained through independent learning and hands-on experience.

As a customer-oriented transportation team member, I have strong safety skills, an excellent driving record, and manage daily activities including coordinating documentation and collecting payments. I efficiently plan routes to meet customer needs while maximizing delivery schedules.

Detail-oriented and tech-savvy, I excel in communication and project management, effectively handling multiple tasks in dynamic settings. I proactively identify opportunities for improvement and implement technological solutions to enhance productivity.

Eager to contribute to team success, I am organized, dependable, and ready to tackle new challenges while maintaining a positive attitude.

Overview

8
years of professional experience

Work History

Dominos Pizza

Delivery Driver
01.2023 - Current

Job overview

  • As a delivery driver I was responsible for delivering pizzas to the customers in a timely and efficient manner
  • I was also responsible for maintaining their food and ensuring that all the order have been delivered accurately and safely
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Kept detailed records of deliveries and money received from customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.

Amazon

Warehouse Operative
01.2022 - 01.2023

Job overview

  • I was working as part of a team I was responsible for receiving, storing, and shipping products within an Amazon warehouse
  • I also must ensure that the orders have been processed efficiently
  • Checked packages and merchandise for damage and notified vendors.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Used forklifts and pallet jacks to relocate products.
  • Strapped items down over protective padding to secure throughout transportation.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Sainsbury

Store Assistant
01.2019 - 01.2020

Job overview

  • I had to work on tills and restock products on the counters
  • I enjoyed working on different tasks that was set by the manager and I had strong interpersonal skills which allowed to give me great feedback from customers
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Greeted customers entering store and offered assistance with requirements.
  • Established and maintained professional relationships with customers to increase trust and rapport.
  • Operated POS system to process payments and provide receipts.
  • Wrapped, boxed and weighed bakery department products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.

TCS

Bartender
01.2017 - 01.2019

Job overview

  • I was working as part of a team to provide drinks to customer and provide excellent service
  • My communication skills were crucial for this position which I must take orders from customers and communicate with my team members and provide tasks and instructions to fulfil the customer demand
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Helped management plan and serve bar menu exceeding customer expectations.

Education

Nottingham Trent University

BSc(H) from Software Engineering
01.2022

University Overview

GPA: First year low 2:1, Second year – high 3

Gateway College

BTEC Level 3 / A level from English, Distinction Distinction Merit
01.2020

University Overview

Grade 4

Hamilton Community College

GCSE
01.2017

University Overview


  • Maths Grade 4
  • Science Grade C
  • Italian Grade A***
  • IT – Grade Distinction

Skills

  • Python
  • C
  • SQL
  • HTML 5
  • CSS
  • Good communication skills
  • Fast learner
  • Problem Solving
  • Independent
  • Punctual
  • Team Player
  • Technical
  • Package scanning
  • Commercial driving
  • Delivery logging
  • Stocking and inventory
  • Teamwork and collaboration
  • Skilled forklift operator
  • Loading and unloading
  • Route management
  • Logistics
  • Customer service
  • Clear communication
  • Punctual and reliable
  • Client relationship management
  • Adaptability and flexibility
  • Documentation and reporting
  • Payment collection
  • Problem-solving
  • Positive attitude
  • Order verification
  • Verbal and written communication
  • Time management

Keymodules

Keymodules
  • System Analysis and Design, I have developed a working knowledge of key systems methodologies and techniques to develop a computer-based system. I have learned the different stages of the system development cycles which are planning, analysis, implementation, and design. This module was highly valuable which it was focused on planning, analysis, and communication skills which it is demanded across sectors.
  • Computer Programming, I have developed programming skills using Python, C++, and HTML as part of my coursework, I had to build and identify solutions of my program and website.
  • Computer Technology & Maths, I have gained a basic understanding of how a computer works and I am able to see issues that arise in a hardware architecture level. I was able to improve, maintain and extend my mathematical ability and knowledge which it supported my other modules that involve mathematics.

Interestsandachievements

Interestsandachievements
I take a great interest in sports. Since the age of 10 I have played for a football team and competed with other leagues in Italy, later I moved here in 2014 I joined into another team in Leicester. I was rewarded as the top goal scorer for the team, and this shows I am an active person. I also took part in a program which is called NCS and we worked to fundraise our charity event. I also have done volunteering which involved speaking to different people which it really helped my communication skills and my confidence.

Languages

Italian
Upper intermediate (B2)
English
Advanced (C1)

Interests

Football Enthusiast – Played competitively since childhood, including participation in local leagues in Italy and Leicester

Awarded Top Goal Scorer

– Recognized for outstanding performance and teamwork

-National Citizen Service (NCS) Graduate– Organized a charity fundraising event improving leadership and teamwork skills

- **Volunteering Experience** – Engaged in community service initiatives, enhancing **communication skills and confidence**

Timeline

Delivery Driver
Dominos Pizza
01.2023 - Current
Warehouse Operative
Amazon
01.2022 - 01.2023
Store Assistant
Sainsbury
01.2019 - 01.2020
Bartender
TCS
01.2017 - 01.2019
Nottingham Trent University
BSc(H) from Software Engineering
Gateway College
BTEC Level 3 / A level from English, Distinction Distinction Merit
Hamilton Community College
GCSE

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Prabjyot Singh