Prabhnoor Kaur Khalsa
London
Summary
"Results-driven banking professional with over 9 years of experience in AML and retail banking. Proven track record of effectively managing and mitigating risks associated with financial transactions while delivering exceptional customer experiences. Seeking a challenging role where I can leverage my expertise to drive operational excellence, foster compliance, and contribute to the strategic growth of a dynamic financial institution."
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operation Officer
VFS Global Canada Visa Application centre
London
2023.04 - Current
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Supervised subordinate staff in carrying out daily duties and activities.
- Responsible for accurately processing and reviewing visa applications for Canada.
- Efficiently conduct biometric data collection of applicants in compliance with established procedures.
- Provide exceptional customer service by addressing inquiries and guiding applicants through the visa application process.
Deputy Manager
Axis Bank Ltd
Mumbai
2021.03 - 2022.10
- Investigated alerts generated by automated monitoring systems and took necessary action as required.
- Evaluated customer account information against known watch lists or sanctions lists provided by government agencies.
- Analyzed suspicious transaction patterns to detect any fraudulent activities.
- Performed regular reviews of customer profiles and transaction histories for potential risks.
- Prepared detailed reports on all investigations conducted, including findings, recommendations and follow-up actions taken.
- Reviewed and monitored large-scale customer transactions for potential money laundering activity.
- Assisting officials at branches to prevent fraudulent transactions and also identifying fraudulent customers and suspicious transaction. Further assisting them for KYC (know your customer) activity.
Officer
Unity Small finance Bank formerly known as (Punjab and Maharashtra Co op Bank Ltd-)
Mumbai
2012.02 - 2022.03
- Processed new account openings, including checking for compliance with Anti-Money Laundering rules.
- Reviewed customer applications and supporting documents to ensure accuracy and completeness.
- Facilitated smooth onboarding process for new customers by ensuring all necessary documents are submitted correctly.
- Analyzed customer profiles to determine their risk level based on various criteria such as occupation, nationality or source of funds.
- Performed due diligence checks on high risk customers according to AML and KYC policies.·
- Complete KYC on boarding for new and pre-existing customer {KYC Refresh} by reviewing client documentation and data entered into systems.
- Monitored accounts for changes in activity that could indicate fraud or suspicious behavior.
- Provided guidance to junior analysts during complex investigations.
- Performed Audit on end-to-end KYC compliance , AML screening, Enhanced Due Diligence of corporate client.
- Remittances which includes issuance of Demand draft, NEFT, RTGS and e-payment
Education
Post Graduate Diploma in Banking And Investment - Banking And Investment
Welingkar Institute of Management
Mumbai2014-09
B.Com (Specialization in Banking & Insurance) -
Mulund College of Commerce
Mumbai2011-06
High School - Commerce
Mulund College of Commerce
Mumbai2008-06
Skills
- Proficient in Microsoft Office, Banking Software Finacle, and Omni.
- Strong analytical and planning skills.
- Financial Transaction Analysis
- Supervision and Leadership
- Team Management
- Analytical Thinking
- Multitasking
- Due Diligence
Certification
- Know Your Customer and Anti Money Laundering-IIBF , 2022
- Anti Money Laundering (AML/CFT) Complince Requirements"
Timeline
Operation Officer
VFS Global Canada Visa Application centre
2023.04 - Current
Deputy Manager
Axis Bank Ltd
2021.03 - 2022.10
Officer
Unity Small finance Bank formerly known as (Punjab and Maharashtra Co op Bank Ltd-)
2012.02 - 2022.03
Post Graduate Diploma in Banking And Investment - Banking And Investment
Welingkar Institute of Management
B.Com (Specialization in Banking & Insurance) -
Mulund College of Commerce
High School - Commerce
Mulund College of Commerce
- Know Your Customer and Anti Money Laundering-IIBF , 2022
- Anti Money Laundering (AML/CFT) Complince Requirements"
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