Prabhjot Singh

Support and Advocacy Case Management

A social worker's duty involves helping individuals, families, and communities enhance their well-being and cope with various life challenges. Their responsibilities vary based on their area of specialization (such as healthcare, child welfare, schools, or mental health), but core duties typically include:

• Advocate for clients’ rights and access to resources.
• Help individuals obtain services such as housing, food, healthcare, and employment.
• Empower marginalized or vulnerable populations.
• Develop and implement intervention plans.
• Coordinate services and monitor client progress.
• Maintain detailed records and follow-up.

• Ensured safe environment by maintaining orderliness and cleanliness in the facility.
• Respected privacy and dignity of each resident during provision of care services.
• Responded promptly to emergency situations, ensuring safety of all residents.
• Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
• Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
• Collaborated with healthcare team for effective patient care delivery.
• Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
• Attended mandatory training courses on regular basis to keep skills updated.
• Prepared meals according to individual dietary requirements, promoting good nutrition.

• Managed team dynamics by implementing conflict resolution strategies.
• Coordinated cross-departmental collaboration for improved workflow.
• Delivered high-quality products to increase customer satisfaction.
• Optimised resource allocation for increased profits.

• Provided excellent customer service to enhance business reputation.
• Improved team communication by organising weekly meetings.
• Achieved efficient workflow with proper time management.
• Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
• Maintained high standards of food hygiene, securing customer trust.
• Reduced waste by implementing recycling initiatives.

Helping patients take prescribed medication.

Assisting patients with Ambulance and mobility around the house or outside ( doctor's appointments, walks etc.)

Assistant Patients with personal care and hygiene.