Prabhakaran B
Tamil Nadu,India
Summary
Dedicated and proactive Sales Representative with over 8 years of hands-on experience in retail sales and customer engagement within the electrical industry. Adept at building strong client relationships, understanding customer needs, and providing tailored solutions that drive revenue growth. Skilled in both individual performance and team collaboration, with a consistent track record of meeting and exceeding sales targets. Seeking a challenging opportunity in a growth-oriented organization that values innovation, service excellence, and professional development.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Sales Staff
Bright Electricals
Tamil Nadu
05.2016 - 01.2023
- Delivered personalized customer service and expert product recommendations for a wide range of electrical goods and accessories.
- Managed in-store inventory, ensured stock availability, and organized product displays to enhance customer experience.
- Consistently achieved monthly and quarterly sales targets, contributing to a 15-20% revenue increase over time.
- Built long-term relationships with clients, vendors, and distributors, leading to increased customer retention and referrals.
- Handled billing, quotations, and post-sales support with professionalism and attention to detail.
- Trained junior sales staff on product knowledge, customer handling, and store protocols.
Business Development Executive
Phone Pe
Tirunelveli , India
09 2023 - 01 2025
- Lead Generation & Prospecting amount the product sales
- Customer Outreach & Relationship Building with new & existing customers
- Sales Presentations & Product Demonstrations with new customers
- Proposal, Quoting & Deal Closing for the products
- Better knowledge in Product & Industry Knowledge
- Post-Sale Engagement for sales satisfaction and feedback with the customers.
Group Leader
Paytm
Tirunelveli , India
01 2025 - Current
- Delivered customer-centric service by efficiently troubleshooting system issues and resolving concerns with minimal turnaround time.
- Improved overall sales productivity through effective product promotion and customer engagement strategies.
- Built strong customer rapport, ensuring a friendly and supportive experience across all touchpoints.
- Successfully expanded product demand in remote locations by identifying needs and driving targeted outreach initiatives.
- Recognized as "Top Performer" in 2019 and 2022 for exceeding individual sales targets.
- Contributed to a major showroom layout redesign that improved foot traffic and customer navigation.
Education
Bachelor of Commerce (B.Com) - Accounting, Business Management, and Economics
Alagappa University
05.2018 - 01.2020
Skills
- Customer Relationship Management (CRM)
- Retail & Product Sales
- Team Coordination & Training
- Communication & Negotiation Skills
- Inventory & Store Management
- Problem-Solving & Decision Making
- MS Office (Word, Excel, Outlook)
- POS Billing Systems
- Basic Tally ERP knowledge
Accomplishments
- Recognized as 'Top Performer' in 2019 and 2022 for exceeding individual sales targets.
- Contributed to a major showroom layout redesign that improved foot traffic and customer navigation.
Custom
- Sports: Actively involved in cricket.
- Music: Passionate about Music and hearing songs.
Personal Information
- Date of birth: 01/21/94
- Nationality: Indian
Timeline
Bachelor of Commerce (B.Com) - Accounting, Business Management, and Economics
Alagappa University
05.2018 - 01.2020
Sales Staff
Bright Electricals
05.2016 - 01.2023
Business Development Executive
Phone Pe
09 2023 - 01 2025
Group Leader
Paytm
01 2025 - Current