PO YI TSAI
London,London
Summary
Highly qualified Sales Assistant with expertise in store opening and closing procedures, money handling, and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
5
5
years of professional experience
Work History
Loro Piana Marketing Intern
loro piana
04.2021 - 09.2021
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Operated cash registers with accuracy and processed cash and card transactions.
- Worked energetically to maintain efficient operations during peak trading hours.
Retail Store Assistant
TOM FORD RETAIL
12.2019 - 03.2021
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Assistant General Manager
WINBOSS TAIWAN INDUSTRIAL CO., LTD
07.2016 - 08.2017
- Academic Research & Training Programme
- Research on the Sales Issues of the Fashion Brand in Taiwan 2021.10
- Group Research Ø Applied Case Study approach to examine the sales impact of Gucci's misguided marketing strategy in Taiwan in 2010, concluded the reasons for the blunders and proposed a marketing strategy for the fashion brand in the Asian market
- A Study of Marketing Strategies for Global Fashion Brands 2018.09
- Individual Research Ø Conducted the analysis of the LV brand, including target customer groups, overall brand assessment, competitor analysis, physical shop displays, advertising and brand communication, resulting in a brand research report
- Fundamentals in Luxury Retail Training Program 2021.06
- Certified by LVMH, a global leader in the luxury industry Ø Passed 8 weeks of theoretical knowledge in classroom training and 2 weeks of practical experience in offline stores
Education
Graduate Diploma - Business Management
Queen Mary University of London London
Bachelor of Arts - Fashion Marketing
University of the Arts London London
Skills
- Stock merchandising
- Excellent timekeeping
- Consultative selling
- Enthusiastic communicator
- Active selling
Languages
English
Fluent
Chinese (Mandarin)
Native
Timeline
Loro Piana Marketing Intern
loro piana
04.2021 - 09.2021
Retail Store Assistant
TOM FORD RETAIL
12.2019 - 03.2021
Assistant General Manager
WINBOSS TAIWAN INDUSTRIAL CO., LTD
07.2016 - 08.2017
Graduate Diploma - Business Management
Queen Mary University of London London
Bachelor of Arts - Fashion Marketing
University of the Arts London London
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