Summary
Overview
Work history
Education
Skills
REFERENCES
Timeline
Generic

Poppy Thompson

Waterlooville,Hampshire

Summary

Enthusiastic and committed individual with customer service experience in cafés and restaurants. Demonstrated ability to communicate effectively and collaborate within teams. Thrives in dynamic environments, delivering exceptional service while maintaining a positive attitude. Ready to contribute and learn in a new role.

Overview

2
2
years of professional experience

Work history

Café Assistant / Barista (Part-Time)

Benedict's Brunch Bar
Waterlooville
2026.06 - Current
  • Prepared and served a variety of coffees, hot drinks, and refreshments to enhance customer satisfaction.
  • Welcomed customers, providing friendly and professional service to create a welcoming atmosphere.
  • Took customer orders efficiently at the counter. and processed cash and card payments accurately.
  • Prepare and serve food while maintaining excellent presentation standards.
  • Work efficiently as part of a busy team during busy breakfast and lunch services.
  • Ensured café cleanliness, organisation, and stock levels throughout the day to maintain operational efficiency.
  • Maintain high standards of food hygiene, cleanliness and health and safety.

Hospitality Assistant (Part Time)

Wicor Mill
Portsmouth
2026.02 - Current
  • Assisted the team in delivering excellent customer service.
  • Collaborated with kitchen staff to serve food orders promptly, improving overall guest experience.
  • Assisted bar and kitchen staff during peak service hours.
  • Performed tasks effectively under pressure in a busy setting.
  • Ensured cleanliness and organisation of work areas throughout the shift.
  • Upheld health and safety standards to promote a safe work environment.

Front of House Assistant

First Quay Fish & Chips
Waterlooville
2025.06 - 2026.02
  • Provided exceptional customer service, ensuring a positive experience for all patrons.
  • Maintained a clean and welcoming customer environment.
  • Coordinated daily set-up for opening or closing shifts, ensuring operational readiness and a welcoming atmosphere.
  • Managed till operations, accurately processing cash and card transactions to facilitate smooth transactions.
  • Worked effectively as part of a close-knit team.

Work Experience Placement

Cowplain Day Nursery
Waterlooville
2024.05 - 2024.05
  • Collaborated with nursery staff to facilitate daily activities, ensuring a supportive environment for children.
  • Encouraged children's development through structured play, fostering social and cognitive skills.
  • Enhanced communication skills through interactions with children and staff.
  • Acquired practical skills and insights into early childhood education within a professional setting.

Education

GCSE Qualifications - English Language, English Literature, Mathematics, Media Studies

Cowplain School
Waterlooville, Hampshire

Food Allergy & Intolerance Training -

Food Standards Agency
2026.06 -

Skills

  • Cash operations
  • Customer engagement
  • Team collaboration
  • Strong communication
  • Adaptability and flexibility
  • Quick learner
  • Friendly attitude
  • Optimistic outlook

REFERENCES

Available upon request.

Timeline

Food Allergy & Intolerance Training -

Food Standards Agency
2026.06 -

Café Assistant / Barista (Part-Time)

Benedict's Brunch Bar
2026.06 - Current

Hospitality Assistant (Part Time)

Wicor Mill
2026.02 - Current

Front of House Assistant

First Quay Fish & Chips
2025.06 - 2026.02

Work Experience Placement

Cowplain Day Nursery
2024.05 - 2024.05

GCSE Qualifications - English Language, English Literature, Mathematics, Media Studies

Cowplain School
Poppy Thompson