Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Poppy Rhodes

Kendal,Cumbria

Summary

Empathetic and dedicated individual with natural ability to connect and communicate, demonstrating strong listening skills and patience in challenging situations. Proven background in providing emotional support and practical assistance, ensuring clients feel valued and respected. Aiming to make a meaningful difference in the care role.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Support care worker

The Oaklea Trust
Kendal, Cumbria
06.2021 - Current
  • Responded swiftly during emergencies, facilitating timely medical interventions.
  • Developed personalised care plans in collaboration with health professionals to meet individual needs.
  • Established supportive relationships with patients, fostering trust and effective communication.
  • Provided comprehensive care addressing both physical and emotional needs of patients.
  • Managed outbursts from clients using excellent crisis management skills.
  • Prepared meals according to specific dietary requirements, ensuring proper nutrition for each client.
  • Enhanced patient comfort by promptly addressing requests or concerns.
  • Collaborated closely with families and carers to improve effectiveness of care plans.

Store assistant

Home Bargains
Kendal, Cumbria
10.2019 - 06.2021
  • Coordinated with team members for smooth store operation.
  • Maintained store cleanliness for an appealing shopping environment.
  • Ensured products' freshness by regularly checking and removing expired items.
  • Enhanced customer service by responding promptly to queries.

Education

NVQ Level 3 - Adult Care

Kendal College
Kendal
02.2023 - 04.2024

NVQ Level 2 - Film Production

Kendal Collage
Kendal, Cumbria
09.2019 - 06.2021

NVQ Level 1 - Photography

Kendal Collage
Kendal, Cumbria
09.2018 - 06.2019

Skills

  • Special dietary planning knowledge
  • Familiarity with care plans
  • Efficient time management
  • Calm under pressure
  • Bipolar awareness
  • Grooming and personal care
  • Safeguarding knowledge
  • Dementia care
  • Risk Assessments

Certification

Oaklea Trust Training (2021-now)

-Buccal Midazolam Training -rescue medication for seizures.

-Fire awareness

-Giving Medication

- Autism Training

- Dementia Training

-Basic Catheter Care

- Training in with and without holds

- Diversity and Dignity

-PWS Training

- First aid

- Food Safety Level 1

-Moving and handling awareness

- Epilepsy Awareness



Timeline

NVQ Level 3 - Adult Care

Kendal College
02.2023 - 04.2024

Support care worker

The Oaklea Trust
06.2021 - Current

Store assistant

Home Bargains
10.2019 - 06.2021

NVQ Level 2 - Film Production

Kendal Collage
09.2019 - 06.2021

NVQ Level 1 - Photography

Kendal Collage
09.2018 - 06.2019

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Poppy Rhodes