Poppy Rhodes
Kendal,Cumbria
Summary
Empathetic and dedicated individual with natural ability to connect and communicate, demonstrating strong listening skills and patience in challenging situations. Proven background in providing emotional support and practical assistance, ensuring clients feel valued and respected. Aiming to make a meaningful difference in the care role.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Support care worker
The Oaklea Trust
Kendal, Cumbria
2021.06 - Current
- Responded swiftly during emergencies, facilitating timely medical interventions.
- Developed personalised care plans in collaboration with health professionals to meet individual needs.
- Established supportive relationships with patients, fostering trust and effective communication.
- Provided comprehensive care addressing both physical and emotional needs of patients.
- Managed outbursts from clients using excellent crisis management skills.
- Prepared meals according to specific dietary requirements, ensuring proper nutrition for each client.
- Enhanced patient comfort by promptly addressing requests or concerns.
- Collaborated closely with families and carers to improve effectiveness of care plans.
Store assistant
Home Bargains
Kendal, Cumbria
2019.10 - 2021.06
- Coordinated with team members for smooth store operation.
- Maintained store cleanliness for an appealing shopping environment.
- Ensured products' freshness by regularly checking and removing expired items.
- Enhanced customer service by responding promptly to queries.
Education
NVQ Level 3 - Adult Care
Kendal College
Kendal 2023.02 - 2024.04
NVQ Level 2 - Film Production
Kendal Collage
Kendal, Cumbria 2019.09 - 2021.06
NVQ Level 1 - Photography
Kendal Collage
Kendal, Cumbria 2018.09 - 2019.06
Skills
- Special dietary planning knowledge
- Familiarity with care plans
- Efficient time management
- Calm under pressure
- Bipolar awareness
- Grooming and personal care
- Safeguarding knowledge
- Dementia care
- Risk Assessments
Certification
Oaklea Trust Training (2021-now)
-Buccal Midazolam Training -rescue medication for seizures.
-Fire awareness
-Giving Medication
- Autism Training
- Dementia Training
-Basic Catheter Care
- Training in with and without holds
- Diversity and Dignity
-PWS Training
- First aid
- Food Safety Level 1
-Moving and handling awareness
- Epilepsy Awareness
Timeline
NVQ Level 3 - Adult Care
Kendal College
2023.02 - 2024.04
Support care worker
The Oaklea Trust
2021.06 - Current
Store assistant
Home Bargains
2019.10 - 2021.06
NVQ Level 2 - Film Production
Kendal Collage
2019.09 - 2021.06
NVQ Level 1 - Photography
Kendal Collage
2018.09 - 2019.06