Poppy Rauer

Working as a Studio Assistant in a pottery painting cafe is a varied role, which has helped me grow and become an efficient worker.

My key tasks are:

• Delivering excellent customer service when interacting with customers.
• Balancing multiple tasks whilst also maintaining attention to detail.
• Answering customer's enquiries, providing updated information on booking availability and pricing, as well as creative advice.
• Anticipating customer's needs and communicate with clients effectively to understand their requests to ensure a positive experience.
• Operated transactions including credit, cash and refunds to ensure accurate cash flow.
• Worked with my team to maintain high standards of customer service at all times.
• Fulfilled customer's orders including hot and cold drinks, and also served food items, while maintaining high hygiene standards.

Working as an Assistant Tutor assistant allowed me to:

• Support primary school-aged students with English and Maths.
• Motivate students to complete their work to the best of their ability.
• Use suitable and effective communication techniques.
• Support the qualified teacher during the lesson.
• Support with administrative tasks.
• Meet and Greet parents and students.

• Demonstrated friendliness and willingness to help, wherever needed
• Carried out day-to-day duties accurately and efficiently.
• Constantly arrived on time and ready to start immediately.
• Completed duties to a high standard.
• Received positive feedback throughout.