Poppy Kenyon

- Established rapport with customers through attentive listening and communication, increasing sales opportunities

- Operated till systems correctly, ensuring accurate transactions.

- Collaborated with team members for efficient store operations.

- Collaborated with Kitchen staff to ensure streamlined operations

- Maintained a clean and organised dining area to maximise customer comfort and satisfaction

- Made accommodations for customers to optimise customer experience

- Spent a week in iamproperty, a property services firm, spending a day in each department including legal, marketing and Human Resources

- Rapidly acquired and applied new skills to enhance efficiency and productivity.

- Demonstrated energy and enthusiasm in a dynamic setting in order to maximise both customer and employee relations

- Used critical thinking to analyse problems, evaluate solutions, and make optimal decisions.

- Acquired industry awareness by shadowing wealth advisors in their daily roles.

- Attended client meetings to understand engagement and rapport building techniques used by advisors.

- Studied advisory strategies for client wealth management through direct observation.