Poppy Hartley
Whitby,North Yorkshire
Summary
I would consider myself outgoing, bright and enthusiastic, particularly with subjects I am passionate about, such as music, art and mixology. I also enjoy, and am confident, with interacting and chatting with people -customers and colleagues, while maintaining a high standard of professionalism.
I feel just as confident working alone as I do in a team, and am able to maintain composure, and therefore work well under stressful and high pressure circumstances.
Overview
5
5
years of professional experience
Work history
Bar Staff at weddings and functions
Sneaton Castle
Whitby, North Yorkshire
2021.05 - 2026.04
- Weddings and functions venue
- Handled cash transactions to ensure accurate accounting.
- Maintained professional knowledge about various drink recipes and offerings.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Restocked bar efficiently during busy periods.
- Helped organise special events at the bar.
Bar/Floor Staff
The Market Cat
York, North Yorkshire
2023.10 - 2024.06
- Pub
- Provided a wide range of knowledge of various wines, spirits, lagers and beers to customers, assisting in informed drinking decisions.
- Engaged with customers enthusiastically, leading to a relaxed, pleasant experience.
- Ensured safety protocols were adhered to, contributing towards a safe working environment.
- Operated cash register accurately to prevent discrepancies in financial transactions.
Waitress
The White House
Whitby, North Yorkshire
2023.05 - 2023.12
- Restaurant and Bar
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Streamlined order placements with clear communication to kitchen staff.
- Maintained cleanliness in serving and dining area for hygienic environment.
Sales Associate
Venus Trading
Whitby, North Yorkshire
2021.06 - 2022.12
- Gift and clothing shop
- Conducted daily inventory checks to manage stock levels accurately.
- Demonstrated products effectively leading to increased sales conversions.
- Delivered exceptional after-sales service, encouraging repeat business.
- Assisted customers in locating specific items to boost satisfaction.
Education
NAP - Liberal Arts
York St John University
York 09/2023 - 06/2024
A-Levels - Sociology, English Literature and Fine Art
Prior Pursglove College
Guisborough, Redcar and Cleveland 09/2021 - 05/2023
Skills
Skills Include:
- Inventory management
- Knowledge of Excel, PowerPoint, Word
- Problem-solving
- Communication skills
- Team building
- Quality Assurance
- Upselling
Affiliations
- Fine Art, Creative Writing, Fashion, Music, Foodie, Mixology
Timeline
Bar/Floor Staff
The Market Cat
2023.10 - 2024.06
Waitress
The White House
2023.05 - 2023.12
Sales Associate
Venus Trading
2021.06 - 2022.12
Bar Staff at weddings and functions
Sneaton Castle
2021.05 - 2026.04
NAP - Liberal Arts
York St John University
09/2023 - 06/2024
A-Levels - Sociology, English Literature and Fine Art
Prior Pursglove College
09/2021 - 05/2023