Poppy Cheffins

• Achieved a 52% close rate, generating over $500,000 in sales revenue.
• Top-performing sales consultant, consistently exceeding KPIs and revenue targets.
• Guided prospective members through transformational health and fitness decisions using empathy, strategic questioning, and consultative selling.
• Handled objections with confidence, guiding clients to make informed decisions without pressure, which contributed to high conversion rates and positive customer experiences.
• Developed strong client relationships through understanding individual goals, challenges, and motivations, leading to tailored solutions that enhanced satisfaction.
• Collaborated with coaches and team to ensure seamless client journey from enquiry to onboarding, enhancing overall client satisfaction.

Experienced across the fitness and hospitality industries, I have developed exceptional communication, relationship-building, and client service skills, with a passion for helping people achieve positive outcomes through trust, empathy, and genuine connection.