Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Poppy Brodigan

Diss,Norfolk

Summary

Dedicated professional known for exceptional accuracy and time efficiency. Demonstrates strong customer service skills and computer literacy.. A well-organised multitasker who excels in team environments, showcasing patience and tolerance while maintaining a friendly and professional demeanour. Committed to leveraging skills to contribute effectively to organisational goals.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work history

Linen/Warehouse Operative

The Banqueting Hire Service Ltd
Tivetshall St Margaret, Norfolk
2024.10 - Current
  • Responsible for picking, packing and checking customer orders going out
  • Maintained safety regulations by enforcing strict adherence to company policies.
  • Facilitated smooth workflow by promptly processing incoming stocks.
  • Filed records to maintain accurate stock documentation.
  • Handling hired items upon return - checking for damage.
  • Stain treat, clean, and prepare linen for further hire
  • Assisting in other departments where required

Evening cleaner

Jack in the Box Nursery
Hempnall, Norfolk
2023.07 - 2024.10
  • Rearranged furniture and tidied and sterilised toys etc as needed, returning environment back to normality quickly.
  • Safeguarded childrens and staffs health by using environmentally friendly cleaning products.
  • Ensured a healthy work environment for children and staff by sanitising all shared spaces daily.
  • Contributed to energy conservation initiatives by turning off lights after evening cleaning.
  • Achieved a tidy appearance for the nursery by clearing rubbish bins daily.
  • Sanitised communal touchpoints for optimum children, staff and visitor health and wellness.
  • Employed optimal safety practices to eliminate risks, hazards and accidents.
  • Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet the environments demands.
  • Achieved spotless results within working timeframes.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.
  • Polished glass, mirrors and metal items to attractive shine.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Vacuumed carpeted areas and mopped hard floors.
  • Followed health and safety standards governing correct use of chemicals.
  • Deep cleaned carpets using steam cleaner.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Adhered to health and safety regulations to maintain safe environment for all.
  • Monitored cleaning supplies and ordered more when necessary.
  • Emptied and cleaned trash cans following procedures.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.

Administrative assistant

Tesco
Harford Bridge, Norwich, Norfolk
2017.10 - 2021.02
  • Contributed to team effort by accomplishing related results as needed.
  • Updated company databases by inputting new employee contact information and employment details.
  • Organised client meetings, prepared agendas and took detailed minutes.
  • Submitted timely reports which provided critical updates on various projects.
  • Streamlined administrative processes for increased efficiency in the workplace.
  • Expedited document filing system with a new, organised method.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Supported accurate record-keeping with proficient data entry skills.
  • Examined, scanned and input documents in software system.
  • Coordinated recruitment processes to attract high-quality candidates.
  • Assisted in payroll administration for accurate and timely salary disbursement.
  • Liaised closely with other departments for effective cross-functional collaboration.
  • Supported staff retention with comprehensive employee support programmes.
  • Provided administrative support during annual appraisal process resulting in seamless execution.
  • Upheld confidentiality of sensitive information, adhering to strict data protection laws and regulations.
  • Participated in disciplinary procedures to maintain a respectful workplace culture.
  • Handled leave management duties, facilitating appropriate cover arrangements during absences.
  • Compiled data for detailed personnel records, ensuring legal compliance.
  • Implemented new onboarding procedures for smoother integration of new hires into the team.
  • Updated records with employee status, personal information and agreement term changes.
  • Communicated interview outcomes with internal and external candidates.
  • Logged job applications, interviews and recruitment outcomes in orderly systems.
  • Published current vacancies with clear job and applicant criteria.
  • Stored and processed job applications, providing selected candidate information to recruiters.

Online picking retail assistant

Tesco
Harford Bridge, Norwich, Norfolk
2015.09 - 2017.10
  • Gathered appropriate items quickly, maintaining timely deliveries despite high volume periods,.
  • Identified incorrect items before dispatch, reducing returns rate substantially.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.
  • Adhered to strict deadlines, managing competing tasks using time management abilities.
  • Double-checked orders against pick lists to reduce errors and confirm accuracy.
  • Checked quality of products and packaging to meet high standard.
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
  • Complied with health and safety by responsibly using equipment.
  • Uploaded shipment data by completing paperwork, tagging boxes and scanning barcodes.
  • Accurately packed and picked high-volume orders in fast-paced environments.
  • Processed orders using handheld scanners with speed and precision.
  • Collaborated with team members to achieve shared targets and goals.
  • Exercised strong attention to detail whilst picking customer orders.
  • Assisted in stock control, ensuring optimal availability of items for customers.
  • Managed online orders by utilising company's inventory management system.

Hairdressing apprentice

Zig Zag
Long Stratton, Norfolk
2014.08 - 2015.09
  • Implemented effective hygiene practices; contributed towards overall salon cleanliness standards.
  • Adhered to health and safety regulations, ensuring a safe working environment.
  • Cleaned tools and equipment for prevention of any cross-contamination or spread of infections.
  • Received constructive feedback from senior stylists, leading to skills improvement.
  • Ensured prompt attention given to walk-in customers; improved overall customer experience.
  • Supported completion of financial transactions accurately, ensuring seamless checkout process for clients.
  • Demonstrated strong learning aptitude whilst assisting experienced hairstylists during busy periods.
  • Gained proficiency in different hair colouring techniques to meet diverse client requirements.
  • Fostered a welcoming atmosphere by maintaining clean work stations and salon floor.
  • Maintained updated records of clientele appointments; ensured smooth operations at the front desk.
  • Engaged in professional development opportunities to stay current with latest hairdressing techniques.
  • Developed basic haircutting skills, enhancing service delivery capabilities within the salon.
  • Upheld high standards of personal grooming; served as an example of the salon's commitment to aesthetics.
  • Shampooed, conditioned and toned clients hair to professional standards.
  • Carried out shampooing and deep-conditioning treatments, providing thorough service and friendly conversation throughout.
  • Attended in-salon training sessions, assessments and reviews.
  • Welcomed clients and visitors to the salon, providing refreshments and magazines for optimum comfort.
  • Provided regular refreshments and snacks for continued customer satisfaction.
  • Maintained safe working practices with colours and chemicals, adhering to proper use and disposal guidelines.
  • Used various styling tools, straightening irons and curling wands to produce desired effects.

Education

GCSEs -

Long Stratton High School
Long Stratton, Norfolk
2009.09 - 2014.06

Skills

  • Data entry competency
  • Time efficiency
  • Patience and tolerance
  • Data entry accuracy
  • Team player
  • Customer Service
  • Financial transactions
  • Computer and Program Literate
  • Friendly, sociable and professional
  • Well-organised multitasker
  • Hard-working

References

References available upon request.

Timeline

Linen/Warehouse Operative

The Banqueting Hire Service Ltd
2024.10 - Current

Evening cleaner

Jack in the Box Nursery
2023.07 - 2024.10

Administrative assistant

Tesco
2017.10 - 2021.02

Online picking retail assistant

Tesco
2015.09 - 2017.10

Hairdressing apprentice

Zig Zag
2014.08 - 2015.09

GCSEs -

Long Stratton High School
2009.09 - 2014.06
Poppy Brodigan