Poppy Brodigan
Diss,Norfolk
Summary
Dedicated professional known for exceptional accuracy and time efficiency. Demonstrates strong customer service skills and computer literacy.. A well-organised multitasker who excels in team environments, showcasing patience and tolerance while maintaining a friendly and professional demeanour. Committed to leveraging skills to contribute effectively to organisational goals.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Linen/Warehouse Operative
The Banqueting Hire Service Ltd
Tivetshall St Margaret, Norfolk
2024.10 - Current
- Responsible for picking, packing and checking customer orders going out
- Maintained safety regulations by enforcing strict adherence to company policies.
- Facilitated smooth workflow by promptly processing incoming stocks.
- Filed records to maintain accurate stock documentation.
- Handling hired items upon return - checking for damage.
- Stain treat, clean, and prepare linen for further hire
- Assisting in other departments where required
Evening cleaner
Jack in the Box Nursery
Hempnall, Norfolk
2023.07 - 2024.10
- Rearranged furniture and tidied and sterilised toys etc as needed, returning environment back to normality quickly.
- Safeguarded childrens and staffs health by using environmentally friendly cleaning products.
- Ensured a healthy work environment for children and staff by sanitising all shared spaces daily.
- Contributed to energy conservation initiatives by turning off lights after evening cleaning.
- Achieved a tidy appearance for the nursery by clearing rubbish bins daily.
- Sanitised communal touchpoints for optimum children, staff and visitor health and wellness.
- Employed optimal safety practices to eliminate risks, hazards and accidents.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet the environments demands.
- Achieved spotless results within working timeframes.
- Cleaned surfaces to preserve professional standards and minimise infection risks.
- Polished glass, mirrors and metal items to attractive shine.
- Used correct procedures to clean floors, communal areas and work spaces.
- Vacuumed carpeted areas and mopped hard floors.
- Followed health and safety standards governing correct use of chemicals.
- Deep cleaned carpets using steam cleaner.
- Dusted countertops, ceilings and furniture for pristine environment.
- Adhered to health and safety regulations to maintain safe environment for all.
- Monitored cleaning supplies and ordered more when necessary.
- Emptied and cleaned trash cans following procedures.
- Safely stored cleaning solutions, equipment and chemicals.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Administrative assistant
Tesco
Harford Bridge, Norwich, Norfolk
2017.10 - 2021.02
- Contributed to team effort by accomplishing related results as needed.
- Updated company databases by inputting new employee contact information and employment details.
- Organised client meetings, prepared agendas and took detailed minutes.
- Submitted timely reports which provided critical updates on various projects.
- Streamlined administrative processes for increased efficiency in the workplace.
- Expedited document filing system with a new, organised method.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Supported accurate record-keeping with proficient data entry skills.
- Examined, scanned and input documents in software system.
- Coordinated recruitment processes to attract high-quality candidates.
- Assisted in payroll administration for accurate and timely salary disbursement.
- Liaised closely with other departments for effective cross-functional collaboration.
- Supported staff retention with comprehensive employee support programmes.
- Provided administrative support during annual appraisal process resulting in seamless execution.
- Upheld confidentiality of sensitive information, adhering to strict data protection laws and regulations.
- Participated in disciplinary procedures to maintain a respectful workplace culture.
- Handled leave management duties, facilitating appropriate cover arrangements during absences.
- Compiled data for detailed personnel records, ensuring legal compliance.
- Implemented new onboarding procedures for smoother integration of new hires into the team.
- Updated records with employee status, personal information and agreement term changes.
- Communicated interview outcomes with internal and external candidates.
- Logged job applications, interviews and recruitment outcomes in orderly systems.
- Published current vacancies with clear job and applicant criteria.
- Stored and processed job applications, providing selected candidate information to recruiters.
Online picking retail assistant
Tesco
Harford Bridge, Norwich, Norfolk
2015.09 - 2017.10
- Gathered appropriate items quickly, maintaining timely deliveries despite high volume periods,.
- Identified incorrect items before dispatch, reducing returns rate substantially.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.
- Adhered to strict deadlines, managing competing tasks using time management abilities.
- Double-checked orders against pick lists to reduce errors and confirm accuracy.
- Checked quality of products and packaging to meet high standard.
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
- Complied with health and safety by responsibly using equipment.
- Uploaded shipment data by completing paperwork, tagging boxes and scanning barcodes.
- Accurately packed and picked high-volume orders in fast-paced environments.
- Processed orders using handheld scanners with speed and precision.
- Collaborated with team members to achieve shared targets and goals.
- Exercised strong attention to detail whilst picking customer orders.
- Assisted in stock control, ensuring optimal availability of items for customers.
- Managed online orders by utilising company's inventory management system.
Hairdressing apprentice
Zig Zag
Long Stratton, Norfolk
2014.08 - 2015.09
- Implemented effective hygiene practices; contributed towards overall salon cleanliness standards.
- Adhered to health and safety regulations, ensuring a safe working environment.
- Cleaned tools and equipment for prevention of any cross-contamination or spread of infections.
- Received constructive feedback from senior stylists, leading to skills improvement.
- Ensured prompt attention given to walk-in customers; improved overall customer experience.
- Supported completion of financial transactions accurately, ensuring seamless checkout process for clients.
- Demonstrated strong learning aptitude whilst assisting experienced hairstylists during busy periods.
- Gained proficiency in different hair colouring techniques to meet diverse client requirements.
- Fostered a welcoming atmosphere by maintaining clean work stations and salon floor.
- Maintained updated records of clientele appointments; ensured smooth operations at the front desk.
- Engaged in professional development opportunities to stay current with latest hairdressing techniques.
- Developed basic haircutting skills, enhancing service delivery capabilities within the salon.
- Upheld high standards of personal grooming; served as an example of the salon's commitment to aesthetics.
- Shampooed, conditioned and toned clients hair to professional standards.
- Carried out shampooing and deep-conditioning treatments, providing thorough service and friendly conversation throughout.
- Attended in-salon training sessions, assessments and reviews.
- Welcomed clients and visitors to the salon, providing refreshments and magazines for optimum comfort.
- Provided regular refreshments and snacks for continued customer satisfaction.
- Maintained safe working practices with colours and chemicals, adhering to proper use and disposal guidelines.
- Used various styling tools, straightening irons and curling wands to produce desired effects.
Education
GCSEs -
Long Stratton High School
Long Stratton, Norfolk 2009.09 - 2014.06
Skills
- Data entry competency
- Time efficiency
- Patience and tolerance
- Data entry accuracy
- Team player
- Customer Service
- Financial transactions
- Computer and Program Literate
- Friendly, sociable and professional
- Well-organised multitasker
- Hard-working
References
References available upon request.
Timeline
Linen/Warehouse Operative
The Banqueting Hire Service Ltd
2024.10 - Current
Evening cleaner
Jack in the Box Nursery
2023.07 - 2024.10
Administrative assistant
Tesco
2017.10 - 2021.02
Online picking retail assistant
Tesco
2015.09 - 2017.10
Hairdressing apprentice
Zig Zag
2014.08 - 2015.09
GCSEs -
Long Stratton High School
2009.09 - 2014.06