Overview
Work history
Education
Skills
Affiliations
Volunteering at Burton Hospital
Accomplishments
Certification
Timeline
Generic

Poppy Bettaney

Uttoxeter,Staffordshire

Overview

4
4
years of professional experience
1
1
Certification

Work history

Lifeguard

Alton Towers Resort
Alton, Staffordshire
06.2023 - Current
  • Delivered professional customer service, greeting guests and resolving issues promptly.
  • Prepared detailed reports on incidents, aiding in future prevention measures.
  • Communicated clearly and respectfully when managing difficult behaviour or enforcing rules.

Front of house team member

Fueled Speciality Coffee
Uttoxeter, Staffordshire
09.2022 - 07.2023
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Enhanced guest experience with a friendly and helpful attitude.
  • Handled complaints effectively, resulting in increased customer satisfaction.

Salon assistant

Hair by Rascals
Uttoxeter, Staffordshire
03.2022 - 08.2022
  • Prepared clients for hairstyling by washing and conditioning, resulting in better styling results..
  • Maintained salon cleanliness for a professional environment.
  • Organised supplies effectively for ease of access during appointments.

Education

Bachelor of Science - Biomedical Science with an Industrial Placement Year

University of Sheffield
Sheffield, United Kingdom
09.2025 -

A-Levels -

Thomas Alleynes High School- Sixth Form
Uttoxeter, Staffordshire
09.2023 - 06.2025

GCSEs -

Thomas Alleynes High School
Uttoxeter, Staffordshire
09.2020 - 07.2023

Skills

  • Communication: Collaborated effectively with peers during university practicals and assignments
    Teamwork: Coordinated with fellow lifeguards to maintain safe pool coverage during busy periods
    Time Management: Managed lecture work, group project meetings and deadlines efficiently
    Problem-Solving: Resolved issues during lab practicals by adjusting techniques to improve accuracy
    Adaptability: Responded quickly to unexpected changes such as staff shortages or emergencies

Affiliations

  • Member of Biomed Netball team and play as part of a team with friends
  • Enjoy travelling and exploring new places

Volunteering at Burton Hospital

Attended weekly, for two hours over a 23-week period.

Accomplishments

    Academic Mentor- I helped students who are taking exams improve their knowledge and help them understand the content effectively.

    Deputy Head Girl- Responsible for organising events and supporting lower school students.

Certification

NPLQ – National Pool Lifeguard Qualification (RLSS UK)

Timeline

Bachelor of Science - Biomedical Science with an Industrial Placement Year

University of Sheffield
09.2025 -

A-Levels -

Thomas Alleynes High School- Sixth Form
09.2023 - 06.2025

Lifeguard

Alton Towers Resort
06.2023 - Current

Front of house team member

Fueled Speciality Coffee
09.2022 - 07.2023

Salon assistant

Hair by Rascals
03.2022 - 08.2022

GCSEs -

Thomas Alleynes High School
09.2020 - 07.2023
Poppy Bettaney