Poppy Beales
Stapleford,Nottingham
Summary
Enthusiastic and reliable with knack for connecting with customers. Skilled in teamwork, communication, and problem-solving. Eager to bring positivity and efficiency to support daily operations and enhance customer experiences.
Overview
2
2
years of professional experience
Work history
Kitchen Chef
7th City Collectables
Nottingham, Sandiacre
07.2024 - 11.2025
- Ensured hygiene, cleanliness, and safety standards in kitchen operations, complying with regulations.
- Engaged with customers to address dietary issues and food allergies for tailored meal preparation.
- Analysed customer feedback on dishes, adjusting recipes and presentation to enhance food quality.
- Received and accounted for supplies and deliveries, maintaining accurate inventory records.
- Monitored cooking processes, adjusting temperatures to achieve optimal dish execution.
Shop Assistant
7th City Collectables
Nottingham, Sandiacre
07.2024 - 11.2025
- Executed opening and closing duties, including cashing up and securing premises.
- Managed stock levels on shop floor, restocking to ensure optimal inventory.
- Handled customer returns, refunds, and exchanges at service desk.
- Trained new staff on shop procedures and customer service excellence.
- Organised and displayed items to enhance visual appeal.
- Provided management with customer feedback to improve services.
- Maximised sales by efficiently locating items for customers.
- Assisted customers in finding products and offering tailored recommendations.
Leisure Assistant
Friesland Leisure Centre
Nottingham, Sandiacre
06.2023 - 01.2024
- Ensured hygiene standards through thorough cleaning of changing rooms, bathrooms, and drains.
Partnered with team members to fulfil diverse customer requirements in a safe environment.
Performed cleaning tasks throughout the venue to maintain high cleanliness standards.
Greeted customers professionally, offering friendly and informed assistance.
Addressed enquiries from clients, vendors, and the public promptly.
Provided front-of-house services with a focus on professionalism and warmth.
Handled bookings and processed payments accurately via cash and card.
Organised events to maximise customer satisfaction.
Education
Food Safety Level 1 and 2
Highfield elearning
NottinghamGCSEs - Maths, English, Science, Photography, Geography
Bramcote College
NottinghamSkills
- I can use Microsoft office - Word, Excel, Powerpoint
- Customer service
- Food preparation techniques
- Event setup coordination
- Team player
- Quick learner
Hobbies and interests
- Football
- Gaming
- Cats
- Shopping
Timeline
Kitchen Chef
7th City Collectables
07.2024 - 11.2025
Shop Assistant
7th City Collectables
07.2024 - 11.2025
Leisure Assistant
Friesland Leisure Centre
06.2023 - 01.2024
GCSEs - Maths, English, Science, Photography, Geography
Bramcote College
Food Safety Level 1 and 2
Highfield elearning