Poozan kumari Gidel Magar
London,En
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Motivated individual enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands.
Overview
2026
2026
years of professional experience
Work history
Waitress
Lotus lounge and Spa
Birtamod, Jhapa
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Team member
SpudBros Express
London
12.2024 - 03.2025
- Attended to customers with friendly and accurate service.
- Adhered to food safety legislation whilst preparing dishes.
- Worked under pressure during peak hours whilst maintaining high-quality service standards.
- Performed opening and closing duties regularly, ensuring readiness of venue for business operations next day.
- Kept calm under pressure during busy periods, maintaining quality service.
- Managed time effectively to fulfil numerous orders simultaneously.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Education
Bachelor of Business Administration - Business Management and Marketing
University of Roehampton
10.2024 -
High School Diploma - Hotel Management
Adarsha School of Management
NepalSkills
- Customer Service
- Attention to Detail
- Calm under pressure
- Patience and composure
- Time management efficiency
- Friendly and polite
- Order taking speed
Affiliations
- Singing, Dancing, Travelling etc.
Languages
Nepali
Native
English
Upper intermediate
Hindi
Intermediate
Timeline
Team member
SpudBros Express
12.2024 - 03.2025
Bachelor of Business Administration - Business Management and Marketing
University of Roehampton
10.2024 -
Waitress
Lotus lounge and Spa
High School Diploma - Hotel Management
Adarsha School of Management
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