Summary
Overview
Work history
Education
Skills
Websites
Certification
Custom
Languages
Timeline
Bartender
POORNACHANDRA PRASHANT BHAT

POORNACHANDRA PRASHANT BHAT

London

Summary

Dynamic and results-driven professional with a Master's in Procurement and Supply Chain Management and a Mechanical

Engineering background. Proven track record in optimizing operations and enhancing customer experience as an F&B Supervisor at

Aspers Casino. Adept at integrating technical expertise with strategic procurement to drive efficiency and excellence. Passionate

about leveraging my diverse skill set in the industry to contribute to innovation and operational success.

Overview

4
4
years of professional experience
1
1
Certification

Work history

F&B Supervisor

Aspers Casino
London
10.2023 - 01.2025
  • Leadership & Team Management: Supervised a team of 60 staff, ensuring high standards of service, training, and performance evaluation
  • Operational Efficiency: Streamlined operations to improve service speed and customer satisfaction, resulting in an increase in positive customer feedback
  • Inventory Management: Managed inventory levels and procurement processes, reducing costs by while maintaining quality
  • Customer Service Excellence: Ensured exceptional guest experiences by addressing customer concerns promptly and implementing service improvement initiatives
  • Budget & Financial Management: Assisted in budgeting, financial forecasting, and cost control measures, contributing to an increase in departmental profitability
  • Event Coordination: Planned and executed special events and promotions, enhancing guest engagement and boosting sales during peak periods
  • Compliance & Safety: Ensured compliance with health, safety, and hygiene regulations, achieving excellent inspection scores
  • Collaboration: Worked closely with other departments such as marketing, security, and maintenance to ensure seamless operations and a cohesive guest experience
  • Training & Development: Responsible to conducted training sessions for new hires and ongoing development programs for existing staff to maintain high service standards
  • Successfully implemented a smart rota system that efficiently allocated internal resources, resulting in a 10% reduction in costs associated with the use of external staff

Kodlakere Enterprises
Karnataka
07.2021 - 09.2022
  • Company Overview: Kodlakere Enterprises is an Indian Oil Gas retail outlet which is a family business serving customers since 2016
  • Accomplished different tasks including a feedback system to improve customer service
  • Business management
  • Stock keeping, handling and replenishment to make sure zero stockouts
  • Accounting and budgeting
  • Risk management
  • Kodlakere Enterprises is an Indian Oil Gas retail outlet which is a family business serving customers since 2016

Student Intern

Interplex Electronics India Pvt Ltd
Bangalore
03.2022 - 04.2022
  • Company Overview: Leading the global market in customizing a product, Interplex is a global leader, bringing decades of technology leadership in developing complex, customized products and solutions across a continually expanding range of design and production disciplines
  • Interplex Electronics India Pvt
  • Ltd
  • Provides tooling, precision metal stamping, insert moulding, and electroplating services
  • Learnt the basics of SAP, Excel, inventory management, negotiation, importing goods, supplier rating and selection, etc
  • Leading the global market in customizing a product, Interplex is a global leader, bringing decades of technology leadership in developing complex, customized products and solutions across a continually expanding range of design and production disciplines
  • Interplex Electronics India Pvt
  • Ltd
  • Provides tooling, precision metal stamping, insert moulding, and electroplating services

Student Intern

Karnataka Milk Federation
Karnataka
03.2021 - 04.2021
  • Company Overview: Largest federation producing Milk and other milk products
  • The Karnataka Milk Federation (KMF) is a dairy cooperative from Karnataka, India
  • Performed different activities in areas of Karnataka milk federation to understand standard operating procedure, quality testing, production, warehouse management to utilize 100% resource of the system
  • Largest federation producing Milk and other milk products
  • The Karnataka Milk Federation (KMF) is a dairy cooperative from Karnataka, India

Education

MSc - Procurement and Supply Chain Management

Cranfield School of Management
09.2022 - 9 2023

BE - Mechanical Engineering

Sahyadri College of Engineering and Management
07.2016 - 7 2021

Skills

  • Inventory Management
  • Operational efficiency
  • Marketing strategy
  • Decision making
  • Process improvement techniques
  • Logistical planning
  • Staff mentoring
  • Negotiation proficiency
  • Labour cost-control
  • Quality control management
  • Digital marketing strategies
  • Sales strategies
  • Risk Management
  • Outstanding customer service

Certification

  • AutoCAD for mechanical engineering - CADD Centre
  • CATIA Essential - CADD Centre
  • Welding technology - Technical career education (TCE)
  • Measurements and meteorology - Technical career education (TCE)
  • Introduction to Philosophy - The University of Edinburgh
  • ISME professional membership - Indian society of mechanical engineers

Custom

  • Volunteered in 5K maza run organized by the college.
  • Volunteered in Swachh Bharat Abhiyan conducted by Ramakrishna Ashram.

Languages

English
Fluent
Hindi
Fluent

Timeline

F&B Supervisor

Aspers Casino
10.2023 - 01.2025

MSc - Procurement and Supply Chain Management

Cranfield School of Management
09.2022 - 9 2023

Student Intern

Interplex Electronics India Pvt Ltd
03.2022 - 04.2022

Kodlakere Enterprises
07.2021 - 09.2022

Student Intern

Karnataka Milk Federation
03.2021 - 04.2021

BE - Mechanical Engineering

Sahyadri College of Engineering and Management
07.2016 - 7 2021

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POORNACHANDRA PRASHANT BHAT