Summary
Overview
Work history
Education
Skills
Timeline
Generic

POONAM PANDEY

Wembley,GB

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Enthusiastic customer service with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Warehouse picker

Wincanton PLC
Greenford, Ealing
06.2024 - 03.2025
  • Operated lifting equipment safely, promoting workplace safety on job site.
  • Ensured warehouse cleanliness to meet safety standards and enhance working conditions.
  • Accurately fulfilled customer orders, fostering satisfaction and loyalty.
  • Followed company protocols to boost operational consistency and efficiency.
  • Secured items during packaging, reducing risk of damage in transit.
  • Sorted deliveries for proper storage arrangement.
  • Picked orders efficiently, ensuring accuracy in packaging for dispatch.
  • Meticulously loaded delivery vehicles to ensure safe transport of goods.
  • Maintained regular communications with supervisors, resolving any issues promptly for minimal disruption in operations.
  • Operated pallet jacks for safe transportation of heavy loads across warehouse floor.

Accounts assistant

food lords uk ltd
Park Royal, Brent
08.2022 - 12.2023
  • Recorded sales, purchase, and cash transactions with precision.
  • Organised documentation management to facilitate internal audits seamlessly.
  • Created Excel spreadsheets for comprehensive tracking of banking transactions.
  • Performed daily and monthly bank reconciliations, addressing discrepancies as needed.
  • Contributed to management accounts preparation and completion of end-month duties.
  • Managed substantial 100 calls daily for effective service delivery.
  • Swiftly resolved customer queries, improving satisfaction metrics.
  • Enhanced workflow efficiency through streamlined data entry processes.
  • Assisted senior accountant for audit preparation.
  • Enhanced financial efficiency by streamlining invoice processing.
  • Assisted in monthly closings, ensured timely completion of tasks.

General warehouse operative

XPO Logistics
Park Royal, Brent
09.2021 - 03.2023
  • Packed goods securely to minimise damage during transportation.
  • Prepared shipping documents to facilitate efficient dispatch procedures.
  • Reduced misplacement issues through clear item labelling prior to storage.
  • Enhanced warehouse operations by implementing effective storage solutions.
  • Loaded and unloaded delivery vehicles, ensuring accurate order fulfilment.
  • Handled fragile items meticulously to prevent damages or losses.
  • Picked, packed, and dispatched high-volume orders, consistently exceeding performance targets.
  • Utilised pallet jacks and forklifts with strict attention to safety protocols.
  • Packed goods securely to prevent damage during transportation.
  • Assisted in organising physical inventories for improved stock visibility.

Senior Sandwich Artist

Fresh Line Ltd T/A Subway
Wembley, Brent
06.2021 - 12.2021
  • Demonstrated product knowledge when advising customers on sandwich choices.
  • Utilised time management skills to handle multiple orders simultaneously.
  • Delivered high-quality food preparation with attention to detail and presentation.
  • Followed company guidelines for safe handling and storage of food items, minimising risk of contamination.
  • Handled cash transactions, ensuring accurate exchange and secure storage.
  • Prepared fresh sandwiches, following specific customer requests for personalised experience.
  • Managed daily operations for smooth running of sandwich shop.
  • Coordinated with kitchen staff smoothly, improving overall team efficiency.
  • Prepared catering orders meticulously for special events or large gatherings.

Education

Bachelor of Arts - Sociology

Patna University
India
05.2011 - 06.2014

Master of Business Administration - Marketing

Kurukshetra University
India
08.2014 - 06.2016

Skills

  • Customer service attitude
  • Customer service and sales
  • Retail customer service
  • Point of sale operation
  • Order taking speed
  • High organisational aptitude
  • Proficient data analysis
  • Bookkeeping expertise
  • Sage software mastery
  • Data collection and sampling
  • Cash book maintenance
  • General ledger reconciliation
  • Professionalism in interaction
  • Data entry proficiency
  • Knowledge of warehouse procedures
  • Punctuality and dependability
  • Heavy lifting capacity

Timeline

Warehouse picker

Wincanton PLC
06.2024 - 03.2025

Accounts assistant

food lords uk ltd
08.2022 - 12.2023

General warehouse operative

XPO Logistics
09.2021 - 03.2023

Senior Sandwich Artist

Fresh Line Ltd T/A Subway
06.2021 - 12.2021

Master of Business Administration - Marketing

Kurukshetra University
08.2014 - 06.2016

Bachelor of Arts - Sociology

Patna University
05.2011 - 06.2014

Similar Profiles

Create profile
POONAM PANDEY