Summary
Overview
Work history
Education
Skills
LANGUAGE SKILLS
Accomplishments
References
Disclaimer
Timeline
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Poojani Dewshani Wijerathna

Poojani Dewshani Wijerathna

Northolt

Summary

Enthusiastic and adaptable hospitality graduate with hands-on experience in both large-scale hotel operations and boutique resort environments. Skilled in F&B service, barista skills, and guest relations, with a proven track record of delivering excellent customer experiences. Recognized with multiple awards for outstanding performance in hospitality operations.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work history

Senior F&B Waitress

Mihisara Resort
, Sri Lanka
01.2025 - 08.2025
  • Delivered both waitstaff and hostess services, greeting guests, managing table allocations, and ensuring a smooth and welcoming dining experience.
  • Provided attentive service, consistently maintaining high guest satisfaction
  • Liaised with kitchen and management teams to coordinate timely and accurate order delivery.
  • Resolved guest concerns promptly, preserving the resort’s reputation for warm, personalised service

F&B Trainee

Hilton Colombo Residence
, Sri Lanka
01.2023 - 05.2023
  • Supported food and beverage operations across multiple outlets in 5-star hotel environment, ensuring smooth service during peak hours.
  • Assisted with order taking, table setup, and guest service for international guests, adapting to diverse needs and cultural expectations.
  • Trained in coffee preparation, formal table setting, and Hilton-standard service procedures.
  • Received positive reviews from guests and supervisors for attentive, friendly, and efficient service.


Education

Bachelor of Arts - International Tourism, Hospitality and Events (Top-Up)

Northumbria University London
United Kingdom

Advanced Diploma - Hospitality Management

William Angliss Institute at SLIIT
08.2022 - 12.2024

Foundation course - Human Resource Management

Chartered Institute of Personnel Management
07.2024 - 09.2024

Basic Certificate Course - Barista Skills

Colombo Bartender & Barista School
Sri Lanka
06.2024 - 08.2024

GCE Ordinary Level Examination - English Medium

Swarnapali Balika Maha Vidyala
Sri Lanka

Skills

  • Customer Service
  • Communication Skills
  • Teamwork & Collaboration
  • Problem-Solving
  • Time Management
  • Adaptability & Flexibility
  • Attention to Detail
  • Multitasking
  • Reliability & Professionalism
  • Cash Handling

LANGUAGE SKILLS

English– Intermediate
Upper intermediate
Sinhala -Native
Native

Accomplishments

  • The Most Outstanding Student in Advanced Diploma in Hospitality Management William Angliss Institute @ SLIIT – Awarded March 2025
  • Excellence in Food and Beverage Operations William Angliss Institute @ SLIIT – Awarded March 2025
  • Excellence in accommodation Operations William Angliss Institute @ SLIIT – Awarded March 2025

References

References available upon request.

Disclaimer

I hereby declare that the particulars given above are true & correct to the best of my knowledge. Thank You.

 Poojani Dewshani.

Timeline

Senior F&B Waitress

Mihisara Resort
01.2025 - 08.2025

Foundation course - Human Resource Management

Chartered Institute of Personnel Management
07.2024 - 09.2024

Basic Certificate Course - Barista Skills

Colombo Bartender & Barista School
06.2024 - 08.2024

F&B Trainee

Hilton Colombo Residence
01.2023 - 05.2023

Advanced Diploma - Hospitality Management

William Angliss Institute at SLIIT
08.2022 - 12.2024

Bachelor of Arts - International Tourism, Hospitality and Events (Top-Up)

Northumbria University London

GCE Ordinary Level Examination - English Medium

Swarnapali Balika Maha Vidyala
Poojani Dewshani Wijerathna