Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Pooja Patil

Hounslow

Summary

Experienced Network Operations Manager specialising in router and switch technologies, including Cisco and Juniper systems. Expertise in WANs, LANs, TCP/IP, VPNs, and SD-WAN, with strong skills in OSPF, BGP, VLAN, STP, and VTP. Focused on network monitoring, troubleshooting, and incident response, driving operational efficiency and strategic infrastructure improvements.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Assistant manager, Network Professional

TATA Communications Ltd
Pune, India
2016.12 - 2025.11
  • Configured routers, switches, and firewalls to support LAN, WAN, and wireless networks.
  • Troubleshot complex technical issues to boost network performance and stability.
  • Conducted regular monitoring and proactive system checks to minimise downtime.
  • Created training programme for new hires, significantly reducing learning curve time.
  • Implemented new procedures to enhance customer service and elevate satisfaction levels.
  • Planned and executed network migrations, enhancing business continuity.
  • Improved network efficiency by implementing advanced routing protocols by 40%
  • Managed over 6 global clients to make sure there network connectivity uninterrupted.
  • Fundamental understanding on Amazon Web Services and infrastructure. EC2, VPC, etc

Associate Network engineer

Lobo Staffing Pvt. Ltd.
Pune
2015.11 - 2016.11
  • Managed IP addresses to ensure smooth network operations.
  • Handled escalation of technical issues to senior engineers when required.
  • Troubleshot network issues and provided rapid solutions to limit downtime.
  • Optimised network operation through focused configuration and monitoring.

Education

Bachelor of Technology - Electronics and Telecommunications

Maharashtra Institute of Technology
Aurangabad, Maharashtra, India

Skills

  • Router and switch expertise
  • Cisco systems expertise
  • Juniper networks familiarity
  • WANs and LANs knowledge
  • TCP/IP and VPN expertise
  • SD-WAN technology
  • Routing protocols: OSPF, BGP
  • Switching protocols: VLAN, STP, VTP
  • Network monitoring tools proficiency
  • Network troubleshooting skills
  • Network incident response
  • Network operations management
  • IP addressing and sub-netting
  • Knowledge of firewall systems
  • Process improvement perception
  • Leadership excellence
  • Timeline scheduling
  • Workload balancing

Certification

  • Cisco Certified Network Associate - Routing & Switching CCNA™
  • Versa Certified SD-WAN Associate and Professional (VNX100, VNX300)
  • CCNP Enterprise
  • NCE Fortinet 1,2,3,4

Timeline

Assistant manager, Network Professional

TATA Communications Ltd
2016.12 - 2025.11

Associate Network engineer

Lobo Staffing Pvt. Ltd.
2015.11 - 2016.11

Bachelor of Technology - Electronics and Telecommunications

Maharashtra Institute of Technology
Pooja Patil