Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Pooja Panchal

Norwich,Norfolk

Summary

Resourceful professional with motivational approach, eager to transition into managerial role. Demonstrates strong leadership and problem-solving skills, coupled with keen ability to drive team performance and foster collaboration. Poised to deliver impactful results, enhancing operational efficiency and team productivity.

Overview

5
5
years of professional experience

Work history

Quality Engineer

Ingram micro
Norwich, Norfolk
09.2024 - Current
  • Developed and implemented quality assurance protocols to enhance product reliability.
  • Led initiatives to streamline quality control processes, reducing waste and improving efficiency.
  • Managed documentation of quality processes and results to maintain compliance with regulatory requirements.
  • Implemented corrective actions to reduce manufacturing defects.
  • Enhanced customer satisfaction with proficiency in problem-solving and troubleshooting.

Restaurant manager

Eat Street
Norwich, Norfolk
01.2024 - 09.2024
  • Managed daily operations to ensure high-quality dining experience for all guests.
  • Trained and mentored staff on best practices in customer service and food handling procedures.
  • Implemented organisational strategies to optimise restaurant workflow and improve efficiency.
  • Coordinated scheduling and staffing to meet demands of peak service times.
  • Developed and maintained relationships with suppliers to ensure timely delivery of quality ingredients.
  • Conducted regular inventory checks to manage stock levels and reduce waste effectively.
  • Trained new team members, enhanced service quality.
  • Tracked key performance indicators on weekly basis; identified areas needing improvement.
  • Innovated promotional strategies, raised brand awareness in local community.
  • Managed daily operations for smooth restaurant functioning.
  • Established safe secure dining environment with strong sanitation standards.
  • Maintained safe working and guest environments, reducing injury or incident risks.
  • Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
  • Negotiated with suppliers to obtain quality ingredients at excellent prices.

Assistant kitchen manager

Waaghoba
Norwich, Norfolk
01.2023 - 03.2024
  • Assisted in managing kitchen operations by coordinating daily tasks and schedules.
  • Monitored food safety and hygiene standards to ensure compliance with regulations.
  • Trained new kitchen staff on proper food preparation techniques and safety protocols.
  • Oversaw inventory management by tracking supplies and placing orders as needed.
  • Supported event catering by preparing meals and organising kitchen resources effectively.
  • Resolved customer complaints with tact and professionalism for enhanced customer satisfaction.

Interior designer

Tanish Associates
Palanpur
07.2020 - 08.2022
  • Designed and presented innovative interior concepts that aligned with client visions.
  • Collaborated with architects and contractors to ensure seamless project execution.
  • Developed mood boards and colour palettes to enhance overall design aesthetics.
  • Researched and sourced materials and furnishings that met project specifications.
  • Managed client communications to ensure expectations were met throughout projects.
  • Assisted in staging and decorating spaces to create visually appealing environments.
  • Supervised contractors during build phase, guaranteeing high-quality workmanship aligned with design vision.
  • Managed multiple projects concurrently to meet deadlines consistently.
  • Produced detailed drawings to visualise ideas effectively.
  • Adapted swiftly to changing demands from clients or unexpected challenges in construction.

Education

MSc management - Business Management

University of east Anglia
Norwich
09.2023

Civil Engineer - Civil Engineering

Gujarat Technology University
Gujarat
09.2019

Associate of Applied Science - Biology

NIB School of Science
Palanpur
03.2015

Skills

  • Quality assurance familiarity
  • Business development
  • Restaurant cost control
  • Health, safety and environment (HSE) compliance
  • Quality control and line checking
  • Hospitality business management
  • Networking ability
  • Qualitative research
  • Open and clear communicator
  • Digital marketing proficiency

Languages

Gujarati
Native
English
Upper intermediate
B2
Hindi
Proficient
C2

Timeline

Quality Engineer

Ingram micro
09.2024 - Current

Restaurant manager

Eat Street
01.2024 - 09.2024

Assistant kitchen manager

Waaghoba
01.2023 - 03.2024

Interior designer

Tanish Associates
07.2020 - 08.2022

MSc management - Business Management

University of east Anglia

Civil Engineer - Civil Engineering

Gujarat Technology University

Associate of Applied Science - Biology

NIB School of Science
Pooja Panchal