Pooja Mehta
22 Langdale Avenue, Mitcham,Surrey
Summary
A passionate individual who is solely focused on the career. I am very professional and hardworking. I would like to utilize the skills and knowledge to move forward in my career.
Overview
4
4
years of professional experience
Work History
Team Leader
Zara
V3S Mall, Laxminagar, Delhi
12.2024 - 09.2025
- Experienced Team Leader with a proven ability to motivate staff, coordinate daily operations, and maintain high standards of performance while fostering a positive team environment.
- Developed team communications and information for meetings.
- Implemented more efficient processes and reduced wasted resources.
- Supervised work of contracted employees to deliver work on schedule.
- Thrived in fast-paced environment with energy and enthusiasm.
- Planned and executed new strategies to increase sales.
- Managed bookings to optimise team availability.
- Planned rotas to maintain high service levels while minimising payroll costs.
Team Leader`
H & M
Connaught Place, Delhi
02.2022 - 11.2024
- led and supervised a team to ensure daily tasks were completed efficiently.
- Trained and supported new staff members.
- Managed staff schedules and delegated responsibilities.
- Monitored team performance and maintained high customer service standards.
- Resolved customer complaints and handled issues professionally.
- Assisted management with daily operations and reported.
Education
Bachelor of Arts - Arts
The University of Delhi
Delhi, India2018
Higher Secondary - Vocational
Modern School
Delhi, India2015
Skills
- TIME MANAGEMENT
- COMMUNICATION
- PROBLEM SOLVING
- DECISION MAKING
- CUSTOMER SERVICE
- TEAMWORK
- MULTITASKING
- Leadership proficiency
- Microsoft Excel
- Real-time supervision
Languages
Hindi
Advanced
C1
English
Advanced
C1
References
Available upon request
Timeline
Team Leader
Zara
12.2024 - 09.2025
Team Leader`
H & M
02.2022 - 11.2024
Bachelor of Arts - Arts
The University of Delhi
Higher Secondary - Vocational
Modern School