Polus Ramadan
Sheffield,England
Summary
One thing about me is I enjoy playing in my spare time football as well as watching it. I also tend to enjoy working with others. I'm enthusiastic, caring, and always ready to be a team player. I am an individual who is excited to bring my positive attitude and dedication to any job. When working as a team, I bring a positive and friendly attitude to everything I do. Whether on the field or in the workplace, my enthusiasm drives me to give my best. I've learned the value of teamwork through experience, and I'm eager to contribute to a dynamic work environment. My adaptability and creativity make me able to overcome challenges when there is one, and I believe in making a positive impact wherever I go. I'm not just about getting the job done; I'm about creating a supportive and uplifting atmosphere for everyone involved. I'm seeking a role where I can blend my passion for teamwork, positive energy, and adaptability to contribute meaningfully in order to help those I am working with. Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable. Highly-motivated student with leadership and mentoring experience seeks practical opportunity in business coaching role. Confident communicator and keen problem-solver for smooth team operations. Committed to self-development to build and implement skills for success. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
Work history
Cashier/Waiter
Constellation Hospitality
Sheffield, South Yorkshire
11.2022 - 05.2024
- In this part-time job, it's important to work together when customers come because at some points where we work can be very busy
- With around 20,000 customers to serve
- Being able to communicate effectively is important as well as multi-tasking.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Greeted customers entering store and responded promptly to customer needs.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Delivered outstanding customer care with proactive sales and listening skills.
- Kept checkouts areas and general store clean and orderly.
- Resolved customer complaints and answered queries about store products.
- Engaged in pleasant chit chat for friendly and personalised service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Volunteer
Sheffield Royal Society for The Blind
11.2023 - 12.2023
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Communicated and collaborated with individuals from diverse backgrounds.
- Created warm, welcoming environment for service users' duration of stay.
- Prepared premises and supplies for arriving guests.
Volunteer
Deerlands Care Home
04.2023 - 04.2023
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Communicated and collaborated with individuals from diverse backgrounds.
- Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
- Helped visitors load onto rides, secure safety connectors and leave rides at end of turns.
Education
GCSEs - English
Firth Park Academy
Sheffield 09/2017 - 06/2022
Mathematics -
Longley Park Sixth Form
09/2022 - 06/2024
GCSEs - Combined Science
Firth Park Academy
Sheffield 09/2017 - 06/2022
GCSEs - Sports Studies Level 2
Firth Park Academy
09/2017 - 06/2022
GCSEs - Engineering Level 2
Firth Park Academy
11/2017 - 06/2022
GCSEs - Health and Social Care Level 2
Firth Park Academy
Sheffield 09/2017 - 06/2022
A-Levels - Health and Social Care Extended Diploma Level 3
Longley Park Sixth Form
09/2022 - 06/2024
GCSEs - Geography
Firth Park Academy
Sheffield 09/2017 - 06/2022
Skills
- Communication
- Decision Making
- Problem solving
- Time Management
- Customer Service
- Adaptable and Flexible
- Cash handling
- Customer relations
- Payment Processing
- Cash management
- Conflict Resolution
- Just In Time stock control
- Customer advising
- Till and cash handling
- Customer greeting
- Alcohol law compliance
- Credit and debit processing
- Store appearance maintenance
- Communication skills
- Team building
- Leadership
- Upselling
Languages
English
Personal Information
Title: STUDENT
Custom
- Football
- Running
- Watching Netflix
- Socialising
Affiliations
- Playing Football
- Watching Football
- Cinemas
- Gaming
- Bicycle rides
Timeline
Volunteer
Sheffield Royal Society for The Blind
11.2023 - 12.2023
Volunteer
Deerlands Care Home
04.2023 - 04.2023
Cashier/Waiter
Constellation Hospitality
11.2022 - 05.2024
GCSEs - English
Firth Park Academy
09/2017 - 06/2022
Mathematics -
Longley Park Sixth Form
09/2022 - 06/2024
GCSEs - Combined Science
Firth Park Academy
09/2017 - 06/2022
GCSEs - Sports Studies Level 2
Firth Park Academy
09/2017 - 06/2022
GCSEs - Engineering Level 2
Firth Park Academy
11/2017 - 06/2022
GCSEs - Health and Social Care Level 2
Firth Park Academy
09/2017 - 06/2022
A-Levels - Health and Social Care Extended Diploma Level 3
Longley Park Sixth Form
09/2022 - 06/2024
GCSEs - Geography
Firth Park Academy
09/2017 - 06/2022
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