PO LOI CHAN

Achievements:

• Successful in cost saving (USD$200m) for the engine shop visit repair cost to both the A343 (CFM56 engines), A330 (T700 engines) and B777 (T800 engines) aircrafts phase-out programs.
• Successful in the support to the A380 (GP7200 & T900 engines) phase-in programs.
• Introduction of the engine mapping process to improve the engine repair process.

Responsibilities:

• Manage the total process of the power plant repairs for engines (CFM56, T700, T800, T900 & GP7200 engines) and APU's.
• Strategically plan and coordinate the logistics of the overhaul / repair of components to assure the availability to support the operation requirements.
• Develop short and long term strategic planning for the engines and APU's.
• Manage and evaluate the repair cost for engines and APU's.
• Devise and implement cost control measures for power plants.
• Inventory support for the AOG requirements.

Achievements:

• Successful in support the total process for the A345 (T500 engines) phase-out program as inventory planning leader.

Responsibilities:

• Technical analysis and evaluate the repair costs for the engines and components.
• Technical analysis and negotiate of disputed warranty claim with the suppliers.
• Review and identify remedial action with the supplier to improve the reliability and performance of the engines and components.
• Manage and support the total end-of-lease process for the leasing engines and components.
• Review and analysis the engine workscope for the engines and components.

Achievements:

• Manage and support the repair process for engines to meet the customer requirements.
• Enhanced customer satisfaction ratings for the customers (Emirates Airlines, Qatar Airways, British Airways, Thomas Cook).

Responsibilities:

• Prepare and provide a weekly status report of the engine repair status to customer.
• Manage and support the customer enquires through to resolution.
• Manage and support logistics for the return shipment of the engine to customer.
• Support and coordinate the regular technical review meeting with the customer.

Achievements:

• Technical support to engine shops during engine repair cycle.
• Investigate and support the process with RR for engines under investigation.
• Prepare and support the engine repair scheme: RR technical variance to RR for engine repairs.

Responsibilities:

• Provide technical support to the engine overhaul and component repair shops.
• Prepare and compile the engine technical shop visit report.
• Liaise with RR and investigate the engine and component defect investigation.
• Prepare and assist in component technical drawings.
• Review and analysis the technical documents is complied with the RR and airworthiness requirements.