Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Accomplishments
Languages
References
Timeline
Generic
Pollyanna Gardiner-Köpfli

Pollyanna Gardiner-Köpfli

Wheal Rose,England

Summary

I'm a motivated, energetic worker, and always up for an adventure-especially when it involves the snow! I love working with people, and thrive in busy fast paced environments, and am used to the grind of a seasonal job. I might be new to skiing, but I'm all about jumping in with a positive attitude and learning as I go. I can't wait to dive into a ski season and make every day on the mountain count!

Overview

3
3
years of professional experience
1
1
Certification

Work history

Brand ambassador

We Are Inspired
Bristol, United Kingdom
06.2023 - Current
  • Occasional event work representing and promoting various brands.
  • Gained costumer interest through trust and personable attitude and confident communication.
  • Offered samples and distributed marketing materials to engage buyers.
  • Promoted products and services to target audience through strategic marketing campaigns, understanding customer needs and preferences through following briefs and to highlight product features.
  • Captured high quality promotional photographs for brand campaigns during sampling trips, effectively showcasing products and promotional work with merchandise.
  • Successfully collaborated with anunfamiliar team, quickly adapting to new team dynamics, to distribute and promote products at high-traffic events in fast paced environments.

Cashier and retail supervisor

Outback surf shack
Perranporth, Cornwall
02.2023 - Current
  • Serving an average of 350 people per day
  • Efficiently operating till unsupervised processing cash and card transactions, ensuring accuracy, in busy fast-paced work environment.
  • Completed opening and closing procedures at the end of the day.
  • Processed sales, exchanged and refund transactions efficiently to reduce customer waiting times.
  • Operated hiring of surfboards, wetsuits etc. and securing customer details to ensure hire is returned.
  • Trained new embers and assisted in management off staff regularly.
  • Oversaw daily operations of the store, including inventory, deliveries of merchandise and supply restocking.

Barista and cafe assistant

Sisu coffee outlet
Perranporth, Cornwall
04.2023 - 10.2024
  • Performed daily opening and closing of the premises.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Cleaned and sanitised coffee machines and food preparation areas, maintaining impeccable hygiene standards
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Addressing customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Followed health and safety standards to protect customers from illness and cross-contamination.
  • Performed regular stock checks.

Retail assistant

Higgins shopping arcade ltd
Perranporth, Cornwall
05.2022 - 10.2022
  • Performed regular stock checks, managed inventory, replenishing items and ensuring stock availability.
  • Contributing to store presentation by organising merchandise, setting up displays, and maintaining clean and orderly environment.
  • Greeting customers and offering assistance with selecting merchandise and locating items.
  • Calculating, pricing and labelling items with updated price.
  • Authenticated accuracy of invoices, identifying errors to prevent potential stock losses.

Cleaner

Airbnb
Truro, United Kingdom
05.2022 - Current
  • Worked quickly to complete cleaning within allotted timeframes.
  • Supported with laundry requests following customer specifications.
  • Made beds and changed sheets and pillow cases to hotel standards.
  • Vacuumed carpeted areas and mopped hard floors.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Ensured provision of clean towels and toiletries for guest satisfaction.
  • Secured premises at end of shift, ensuring safety of all areas.

Holistic facialist

MYSA Studios
Truro, Cornwall
12.2024 - Current
  • Ensured hygienic workspace before and after each procedure, promoted safe environment for clients.
  • Conducted patch tests on clients before starting any new treatment.
  • Studied skin condition for accurate product recommendation.
  • Developed customised treatment plans, ensured unique skincare solutions.

Education

A-Levels - Psychology, Sociology and Textiles

Truro College
Truro, Cornwall
09/2023 - 07/2025

GCSEs - Maths, English, Triple science, Textiles and Health and social care

Richard Lander School
Truro, Cornwall
09/2019 - 07/2023

Skills

  • Reliable
  • Positive attitude
  • Friendly
  • Time flexibility
  • Customer service
  • Public speaking
  • Active listening to clients
  • Organised
  • Hard-working

Affiliations

  • Skiing
  • Surfing
  • Running
  • Swimming
  • Cooking
  • Travelling

Certification

  • Level 2 - facial and massage course
  • Level 2 - food and hygiene course
  • BTEC - Level 2 - Health and social care
  • Driving Licence

Accomplishments

    Duke of Edinburgh Bronze/Silver

    Volunteered at turtle sanctuary - Greece

Languages

English
Native
German
Beginner
French
Beginner

References

  • Brand Ambassador (We are Inspired) - alex@weareinspired.net or 0117 244 0102
  • Cleaner (Daniel Timson) - 07590 558382
  • Cashier and retail supervisor (Outback surf shack) - 07561 111138
  • Retail assistant (Higgins shopping arcade ltd.) - 01872 572064
  • Barista and cafe assistant (Sisu coffee outlet) - 07971 042629



Timeline

Holistic facialist

MYSA Studios
12.2024 - Current

Brand ambassador

We Are Inspired
06.2023 - Current

Barista and cafe assistant

Sisu coffee outlet
04.2023 - 10.2024

Cashier and retail supervisor

Outback surf shack
02.2023 - Current

Retail assistant

Higgins shopping arcade ltd
05.2022 - 10.2022

Cleaner

Airbnb
05.2022 - Current

A-Levels - Psychology, Sociology and Textiles

Truro College
09/2023 - 07/2025

GCSEs - Maths, English, Triple science, Textiles and Health and social care

Richard Lander School
09/2019 - 07/2023

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Pollyanna Gardiner-Köpfli