Polly Mason

-Worked at a summer camp with children ages 8-16 running activities throughout the day and evening that were fun and engaging for them.

-Slept overnight in the boarding house looking after and children that were upset or needed help throughout the night while they were away from their parents for two weeks.

-Regularly looked after a group of children while on trips ensuring they were safe and looked after,

- Supported my team by covering shifts and helping out wherever they needed.

-Ensured any children with allergies or dietary requirements were eating the right food.

-Cleaned work areas and equipment to maintain faultless hygiene standards.

-Completed my DBS.

-Regularly completed food safety, health and safety , credit card transactions, allergies and customer service courses by Aramark.

- Seated guests and took their food and drink orders.

- Informed guests of specials and any allergens.

-Handled customer complaints with empathy and professionalism, resolving issues to ensure guest satisfaction.

- Worked behind the bar making cocktails , pouring pints and soft drinks as well as coffees.

- Took drink and food orders from customers, efficiently communicating back to the kitchen and bar staff.

-Took payment from customers.

-Collaborated with kitchen staff, enhancing overall efficiency of restaurant operations.

-Enhanced guest satisfaction by quickly resolving complaints and issues.

-Maintained an extensive knowledge of menu items, enabling personalised recommendations to suit individual tastes and dietary requirements.

-Handled high-pressure situations calmly ensuring minimal disruption to guests' dining experience.

-Welcomed and sat guests in a polite friendly manor.

-Cleaned and reset tables to uphold safety standards.

-Delivered friendly and fast service to process high-volume food and drink orders at peak times.

-Cleaned and tidied the pharmacy regularly.

-Organised and restocked shelves with pharmaceutical products and maintaining inventory levels.

-Managed the pharmacy counter, efficiently processing prescriptions and over the counter transactions.

-Operated the till efficiently during busy periods.

- Conducted routine checks on medication expiry dates, ensuring stock is safe and current.

-Checked prescriptions for any possible errors before dispensing, ensuring patient safety.

-Worked closely with pharmacists to ensure correct dispensing of medication.