Resourceful Sales Executive with 1 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches. Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Strengths include leveraging data to optimise approaches and capitalising on new opportunities. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
1
1
year of professional experience
Work history
Kiosk Operator
F3 Manchester City FC
Manchester
07.2023 - Current
As a Kiosk Assistant, my primary responsibility is to work efficiently and collaboratively within the stadium's kiosks, ensuring that fans and guests receive excellent service during events
I have a direct impact on creating a positive and memorable experience for all visitors
Key Responsibilities:Exceptional Customer Service: Provide outstanding customer service by warmly welcoming fans and guests, taking orders, and responding to inquiries with enthusiasm and professionalism.Food and Beverage Preparation: Expertly prepare and serve a diverse range of food and beverage items, ensuring they consistently meet the highest standards of quality, freshness, and presentation.Kiosk Maintenance: Maintain a meticulously clean and organized kiosk area, including food preparation and service spaces, to uphold a hygienic and visually appealing environment.Team Collaboration: Foster a positive working atmosphere by actively collaborating with fellow Kiosk Assistants to streamline operations, achieve service objectives, and enhance the overall guest experience.Point of Sale (POS) Operation: Operate the POS system with precision and security, efficiently processing electronic transactions in strict adherence to our cashless policy
Accomplishments
Head student of School
President of Student councils.
Retail Assistant
British Heart Foundation
Salford
02.2023 - Current
As a retail assistants, I play a vital role as I support retail operations and contribute the the charitable work
I work closely with the dedicated team of British Heart Foundation to ensure the smooth running of the charity shop, helping to raise funds to support live saving research and care
I am responsible for delivering outstanding customer service, including assisting customers, responding to inquiries, and providing assistance as required
Additionally, I accurately and securely manage cash transactions at the cash registers and contribute to the creation of appealing displays while maintaining a clean and organized store environment to optimize sales.
Retail Worker
JD Sports
Manchester
12.2022 - 02.2023
As a retail worker it is my duty to help customers find what they want and take care of their payments
Retail salespeople work in stores, where they promote goods including furniture, autos, books, clothes, accessories, and other goods
I am responsible for extending a warm welcome to visitors, giving accurate product information, and answering inquiries from customers regarding specific products
Both the company's sales objectives and great customer service must be met by me and my colleagues
As follows, my duties include making product recommendations based on customer needs, outlining the uses and advantages of products to customers, responding to inquiries from customers, elaborating on the operation of merchandise, adding the customer's total purchase and accepting payment, and informing customers of the newest specials, promotions, and payment policies
In order to meet the company's demands, I interact with and learn about its customers
I also ensure that our shoes and accessories are handled with care and that the sales floor is up to corporate standards
I love being a part of the team that treats everyone with courtesy, energy, and camaraderie
Everyday I make sure that each client feels the positive energy and excitement of the team.
Crew Member
Mcdonalds
Avon
08.2022 - 12.2022
My duties include providing excellent customer service, ensuring that each visitor is attended to quickly and courteously, and making sure that they enjoy their visit to McDonald's
As a crew member, I help clients place orders at the front desk and in the kitchen while food is being prepared
I am in charge of running the drive-thru, working the cash registers, and preparing Big Macs and other menu items
Also, part of my job entails keeping the restaurant spotless, well-kept, and welcoming for locals, customers, and other staff members.
Sound and Audio Technician
Treasure In Clay International
Salford, Greater Manchester
07.2022 - Current
Education
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Pendleton College
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City Academy Bristol Bristol
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2022
Skills
Communication skills
Teamwork and collaboration
Ordering procedures
Active listening
Strong communication
Menu knowledge
Table service
Food safety understanding
Table serving
Cash handling
High efficiency
Time management
Leadership
Adaptability
Resilience
Emotional Intelligence
Attention to detail
Problem-solving
Team building
Interests
Hobbies
, Playing football
Watching movies
Volunteering
Playing games