Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Pirah Afghan

Newcastle upon Tyne

Summary

Resourceful leader remaining calm under pressure and promoting superior time management and conflict resolution skills. Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

16
16
years of professional experience
2
2
years of post-secondary education

Work History

Store manager

Papa Johns
Whitley Bay, North Tyneside
11.2023 - 11.2026
  • Assisted in recruiting, hiring and onboarding store staff.
  • Set SMART goals for store team, developing staff abilities and increasing sales performance.
  • Challenged and inspired team members to achieve business results.
  • Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
  • Oversaw daily store cleaning and general store maintenance to keep high company standards.
  • Solicited customer feedback to understand customer needs and constantly improve product offerings.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Completed opening and closing procedures each day.
  • Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.

Air Hostess (Cabin Crew)

Pakistan International Airlines
Pakistan
01.2011 - 10.2023

My role always require me excellent interpersonal skills, ability to handle stressful situations with grace, and a commitment to delivering exceptional service.


Condcut pre-flight seating, and help with stowing carry-on luggae.


Monitor and assist passengers during the flight services such serving meals.


Demonstrate a thorough understanding of emergency procedures and prepared to excute them in the even tof an emergency.


Work with fthe flight crew to handle emergency situations and provide first aid as needed.

Education

Master of Arts - English Literature

Shah Abdul, latif University, Khairpur, Pakistan
Khairpur
08.2006 - 08.2008

Skills

  • Shift checklists
  • Inventory control
  • Store management
  • Customer service
  • Team-orientated
  • Flexible schedule
  • Outstanding communication skills

Languages

English
Upper intermediate

Timeline

Store manager

Papa Johns
11.2023 - 11.2026

Air Hostess (Cabin Crew)

Pakistan International Airlines
01.2011 - 10.2023

Master of Arts - English Literature

Shah Abdul, latif University, Khairpur, Pakistan
08.2006 - 08.2008
Pirah Afghan