Pippa Mockett
Polegate,East Sussex
Summary
Having assisted in establishing SLP Advisory Limited during lockdown, I have spent the last five years developing my role within the firm, from Admin Assistant to Bookkeeping and VAT Manager and Head of Customer Relations. I also oversee day-to-day duties with strong planning and organisation skills to deliver projects in a timely manner achieving consistent results and client satisfaction.
Overview
8
8
years of professional experience
Work history
Office, Bookkeeping & VAT Manager
SLP Advisory Ltd
Willingdon, East Sussex
04.2021 - Current
- Office Manager and Head of Customer Relations.
- Head bookkeeper managing a department of four despite being the youngest member of the team.
- Responsible for preparing, reviewing and submitting VAT returns in compliance with MTD.
- Customer facing role including taking client meetings and offering software training on Xero, QuickBooks and FreeAgent.
- Company Secretarial tasks including Confirmation Statements, setting up Limited Companies, notifying of Director/share changes and ID verifications (ACSP agent).
- HMRC correspondence including complex client queries, self assessment and VAT registrations.
- Junior level accounts preparation including Limited Companies, Sole Traders and Rental clients.
Nutrition Consultant
Self Employed
Eastbourne, East Sussex
08.2019 - 03.2021
- Certified by the AfN and approved by The Royal Society for Public Health at Level 4.
- Streamlined client data using software systems; made tracking progress easier and more efficient.
- Encouraged preventive care measures amongst clients through proper diet planning and motivational counselling sessions.
- Organised client consultations for understanding their nutritional goals and concerns.
Lounge Supervisor
The Hydro Hotel
Eastbourne, East Sussex
08.2017 - 04.2019
- Contributed to successful functions within the lounge.
- Developed strong relationships with customers, resulted in repeat business.
- Improved overall customer experience within the lounge area.
- Generated the staff weekly rota.
Education
A-Levels - Information Technology, English, Psychology & PE
Moira House
Eastbourne, East SussexGCSEs - English, Maths, Combined Science, IT, PE, French, History, Geography, RE, Art
Moira House
Eastbourne, East SussexSkills
- Proficient on a range of softwares including Xero, QuickBooks, FreeAgent and all Microsoft programmes
- Excellent communication skills with clients and team members
- Responsible for reconciliation reports to clients and queries therein
- Responsible for a wide range of bookkeeping portfolio clients including property, trades, construction, hospitality, consultancy and motoring
- High attention to detail when processing data
- Producing management reports for clients including detailed profit and loss reports and AR/ AP reports
Timeline
Office, Bookkeeping & VAT Manager
SLP Advisory Ltd
04.2021 - Current
Nutrition Consultant
Self Employed
08.2019 - 03.2021
Lounge Supervisor
The Hydro Hotel
08.2017 - 04.2019
A-Levels - Information Technology, English, Psychology & PE
Moira House
GCSEs - English, Maths, Combined Science, IT, PE, French, History, Geography, RE, Art
Moira House