Piotr Miernik
London,West Drayton
Summary
Enthusiastic and experienced Manager with excellent customer service.
Perfect member of a team and skilled in leadership, with attention to detail and customer satisfaction.
Demonstrating excellent organizational and planning skills.
Overview
11
11
years of professional experience
Work History
Chauffeur
Self Employed
London
2019.06 - Current
- Providing transport for Upper class clients.
- Working together with Chauffeur companies on delivering highest quality service for celebrities, top management of biggest London companies and Banks.
Deputy General Manager
Vapiano
London
2018.09 - 2022.04
- Working together with General manager on developing highest sales and restaurant performance.
- Managing restaurant on the way to reduce waste and deliver highest profit.
- Controlling labour, food cost according to budget and sales.
- Setting monthly forecast, attending business meetings and quarter review meetings.
- Delegating tasks and setting goals to separate departments (FOH, BOH)
Sous Chef
Strada Restaurant
London
2017.08 - 2018.09
- Leading kitchen and food quality control.
- Maintaining HACCP regulations.
- Weekly, monthly, yearly stock count.
- Preparing kitchen schedule according to KPI
- Working together with Area Chef on set up new F&B system.
- Preparing training plan for new chefs.
Assistant Manager
Vapiano
London
2016.05 - 2017.08
- Preparing weekly employees schedule.
- Leading the shifts during opening hours and opening and closing procedures.
- End of the week closing procedures, monthly and yearly stock count.
- Placing daily order of F&B according to sales expectation.
Team Leader Pizza
Vapiano
London
2015.03 - 2016.05
- Opening and closing procedures.
- Customer Service.
- Training new staff.
- Preparing dough according to company standards.
Skills
- Attention to Detail
- Team Collaboration
- Performance management
- Customer Service Excellence
Education
2014
A-Levels humanistic profile
I Liceum Ogolnoksztalcace, Skarzysko- Kamienna
Additional Information
- Driving licence cat B
- Emergency First Aid at Work
- Charity Concerts Volunteer (2012-2014)
Languages
English
Upper Intermediate
B2
Timeline
Chauffeur
Self Employed
2019.06 - Current
Deputy General Manager
Vapiano
2018.09 - 2022.04
Sous Chef
Strada Restaurant
2017.08 - 2018.09
Assistant Manager
Vapiano
2016.05 - 2017.08
Team Leader Pizza
Vapiano
2015.03 - 2016.05