Pingal Regmi
Leeds
Summary
Dedicated professional with extensive experience in customer service and health and safety. Proven ability to manage point-of-sale operations, ensure safety compliance, and deliver quality service. Strong time management, multi-tasking, and adaptability skills demonstrated through effective food preparation, cleaning, and table clearing. Adept at working under pressure while maintaining excellent interpersonal skills. Committed to continuous improvement and delivering exceptional service in every role.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Kitchen Assistant and Customer Service associate
Highland coffee beans
Kathmandu, Nepal
03.2023 - 04.2024
- Company Overview: Highland coffee beans, Kathmandu, Nepal.
- As a kitchen assistant, I handled food prep, cleaning, and safety compliance, ensuring quality service
- I learned the value of good food and friendly service in enhancing the dining experience
- Also trained as a barista and gain experience of coffee culture.
- Highland coffee beans, Kathmandu, Nepal www.highlandbeanscoffee.com
Customer assistant
Hotel Majeri
Itahari, Dharan road
04.2018 - 07.2018
- Assisted customers with product selection to ensure satisfaction.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Ensured health and safety regulations complied within work premises at all times.
Education
Undergraduate degree - Environment science
Tribhuvan university
Kathmandu, Nepal 06.2017 - 02.2022
Skills
- Customer Service
- Health and Safety
- Managed point-of-sale
- Strong time management
- Food prep
- Cleaning
- Safety compliance
- Quality service
- Multi-tasking
- Working under Pressure
- Interpersonal Skills
- Clearing & Cleaning Tables
- Adaptability
Certification
- Barista, 11/01/24, Highland coffee beans
Languages
English, Hindi And Nepali
Advanced
Hobbies
- Cooking
- Reading
- Travelling
- Football
Timeline
Kitchen Assistant and Customer Service associate
Highland coffee beans
03.2023 - 04.2024
Customer assistant
Hotel Majeri
04.2018 - 07.2018
Undergraduate degree - Environment science
Tribhuvan university
06.2017 - 02.2022
- Barista, 11/01/24, Highland coffee beans
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