Innovative marketing specialist with outstanding credentials in marketing and communications. Self-starter with broad comprehension of branding, social media and marketing tools. Exudes solid communication and analytical skills.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
B2B Marketing Consultant
Wan Shen Flour Products Ltd.
01.2020 - 01.2022
Led comprehensive market research and analysis to decipher industry trends, evaluate competition, and understand customer behaviour
Handled over 50 client calls per day to address client inquiries and concerns.
Leveraged strategic networking to create new business opportunities.
Provided expert digital marketing consultancy, including social media marketing, content marketing, and email marketing campaigns.
Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
Oversaw daily operations to achieve high productivity levels.
Designed digital and print materials to engage audiences.
Engaged with stakeholders to build relationships and brand awareness.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Applied positive client service approach to increase satisfaction levels.
Entrepreneur
Warene Library (Clothing Brand)
01.2020 - 01.2022
Put in place clear controls for financial administration and business management.
Used exceptional skills in leadership, communication and team building to instil strong company-wide culture.
Forecasted sales figures and aligned inventory with expected demand.
Developed key operational initiatives to drive sales by 10%.
Oversaw budget management to keep to financial targets.
Entrepreneur
ChaCha Milk Tea Shop
01.2018 - 01.2019
Understood trends and developments in milk tea market.
Contacted suppliers to resolve price, quality and delivery issues.
Maximised sales, advising customers of Flavours and prices.
Researched market trends and competitor activity to inform product development strategies.
Education
Master of Science in International Business -
University of Glasgow
09.2022 - 11.2023
Master of Science in Marketing - Marketing
University of Strathclyde
09.2019 - 11.2020
Bachelor's in International Business Management - Business
University of Glasgow
09.2015 - 11.2019
Skills
Proficient in Microsoft Word, PowerPoint, and Excel
Skilled in Photography and Video Editing
Business Analysis
Digital marketing
Leadership
Team building
Problem-solving
Affiliations
Social media content creators
Music and piano enthusiasts
Academic Research experience
Evaluating Standardisation and Adaptation Strategies in Multinational Corporations: A Case Study of Callaway Golf in Japan (Dissertation), 2022-2023, Analysed Callaway Golf's strategic decisions in the Japanese market., Explored the company's approach to product adaptation, brand localisation, distribution channel strategy, and promotional activities.
Internationalisation Business Plan for UK Car Leasing Brand Leaseloco (Team Project), 2022, Undertook thorough market research and analysis for Leaseloco's entrance into the US market., Devised a strategic entry plan, identifying prime market opportunities and potential barriers., Worked collaboratively to develop a detailed internationalisation business plan.
The impact of social media on brand loyalty among female cosmetic consumers in the UK. (Dissertation), 2020, Identified the cosmetic brands with the highest customer loyalty and analysed the reasons that influence loyalty., Examined the characteristics of the female cosmetics industry in the UK., Explored consumer attitudes towards social media marketing and determined whether social media marketing is an effective way to increase brand loyalty.
Timeline
Master of Science in International Business -
University of Glasgow
09.2022 - 11.2023
B2B Marketing Consultant
Wan Shen Flour Products Ltd.
01.2020 - 01.2022
Entrepreneur
Warene Library (Clothing Brand)
01.2020 - 01.2022
Master of Science in Marketing - Marketing
University of Strathclyde
09.2019 - 11.2020
Entrepreneur
ChaCha Milk Tea Shop
01.2018 - 01.2019
Bachelor's in International Business Management - Business
University of Glasgow
09.2015 - 11.2019
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