Summary
Overview
Work History
Education
Skills
Accomplishments
Custom
Timeline
Generic

Pinank Jentilal

Leicester

Summary

I am well presented, holding great polite, friendly, and communication skills. I am a self-disciplined and well organised individual, extremely motivated and enthusiastic to produce high quality performance in everything I do. I am second-year business management and marketing student who enjoys working with problem solving and managing a project, and I also enjoy working with analytical data. I can do more than just answering the questions as I can build a positive relationship with customers to help and guide with their enquires and needs. I would like to execute these skills in a new work field and like to experiment and learn new skills from new work field.

I am adaptable and flexible team player with strong time management and organisational skills. Quick learner confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements.

Overview

6
6
years of professional experience

Work History

Internship

Bali
06.2024 - 07.2024
  • I had an internship in Bali for 1 month through university where I had to work with four different businesses
  • Those businesses were small and started to gain popularity however my role was to find improvements and grow their business at a international level
  • I had one week to understand the business and find strategies to overcome their problems and issues occurring within the business
  • (Certificate available upon request)

Customer services and sales agent

Paddy’s Marten Inn
Leicester
01.2022 - 01.2023
  • I started working in a restaurant which allowed to me gain a lot of experience at a younger age
  • Working in a restaurant was a difficult job but I managed to understand the situation and worked with my team members who helped me learn their rules and regulation at the beginning
  • I have gained more confidence to speak with customers as every day there is new customers and guests visiting the restaurant
  • This helped me to speak with stranger and I could speak to them without being shy
  • Serving food and taking drinks orders
  • Preparing takeaways
  • Taking food orders for customers takeaways

Customer Service

Paddy’s Marten Inn
Leicester
01.2022 - 01.2023
  • Handling incoming sales enquires via phone calls, ensuring customers receives best service and support they need
  • I can stay calm and patience when there is stressful situation
  • Taking all the responsibility to answer customers on the place when my other team members are busy with other customers
  • Working across different department when the restaurant is busy
  • Following rules and regulation at work especially if customers are allergic to something at the restaurant
  • Weekly/daily performance monitored and achieve daily targets

Volunteer

Soar Valley College
Leicester
01.2019 - 01.2020
  • I have volunteered to run a primary school festival where I had to lead small group of children to play Golf and gather results of each games
  • This helped me to gain some leadership

Education

GCSEs - English, Math’s, Science, Geography, Religion Study, BTEC Sports, Level 3 Photography

Soar Valley College (SVC)
09.2016 - 7 2021

CTEC (level 3) - Business Management and Marketing, A level photography

Wyggeston and Queen Elizabeth l College (WQE)
09.2021 - 7 2023

Business and Marketing - Business

De Montfort University
Leicester
09/2023 - 09/2027

Skills

  • Multilingual
  • Team working skills
  • Problem solving skills
  • Passionate
  • Enthusiastic
  • Knowledge in Microsoft
  • Knowledge in Excel
  • Prepared
  • Organised
  • Leadership skills
  • Digital marketing analytics
  • Customer Service

Accomplishments

  • 2018, Sportsperson of the year
  • 2019, Represented the school in national Cricket and Badminton competition with other schools
  • 2022, Volunteered to lead primary school Festival
  • 2022, T.P Barns Cricket Award – Best Bowler (Trophy)

Custom

  • Playing sports, especially Cricket and Badminton
  • Watching YouTube videos on Microsoft and Excel
  • Playing mobile games
  • Exploring new places and countries

Timeline

Internship

06.2024 - 07.2024

Customer services and sales agent

Paddy’s Marten Inn
01.2022 - 01.2023

Customer Service

Paddy’s Marten Inn
01.2022 - 01.2023

CTEC (level 3) - Business Management and Marketing, A level photography

Wyggeston and Queen Elizabeth l College (WQE)
09.2021 - 7 2023

Volunteer

Soar Valley College
01.2019 - 01.2020

GCSEs - English, Math’s, Science, Geography, Religion Study, BTEC Sports, Level 3 Photography

Soar Valley College (SVC)
09.2016 - 7 2021

Business and Marketing - Business

De Montfort University
09/2023 - 09/2027
Pinank Jentilal