Pimil Sankhesara

Overseeing technical department operations, with an emphasis on compliance.

Key accomplishment:

• Provided commercially focused technical governance to the site, revitalised the image of the technical department by implementing a restructured site technical team that prioritised a strong on-site representation.
• Consistently delivered the highest possible outcomes in second and third-party compliance audits.
• Instilled a culture of compliance with continuous improvement to enhance food safety and quality on site.
• Led the site in integrating local technical governance with the group technical function.
• Overseeing the site’s new product launches and existing product changes in the food service industry.
• Overseeing supplier approval, their ongoing monitoring, and finished product specifications management.
• Oversaw and enhanced key site KPIs encompassing customer complaints, non-conformance handling, and product testing.
• Communicated effectively with all key stakeholders, including project teams, internal clients and external parties.

Reporting directly to Managing Director, I am responsible for all aspects of the technical department, ensuring compliance with quality, safety, and legislation.
Key accountabilities:

• Ensured product safety and compliance with legal standards.
• Promoted a culture of safety and quality on site with strict compliance to regulations.
• Maintained technical governance to meet audit compliance standards.
• Possessed comprehensive knowledge of internal manufacturing capabilities and processing parameters.
• Oversaw key site KPIs, including customer complaints and non-conformance.
• Managed supplier approvals and continuously assessed their metrics.
• Oversaw all factory, pre-production trials and product launches with cross-functional team ensuring effective delivery.
• Ensure up-to-date specifications of finished products, review and approve artwork and labels

• Ensured proper maintenance and implementation of quality procedures in the factory based on BRCGS requirements.
• Directed efforts to continuously improve manufacturing quality with an 8-member QA team.
• Collaborated with cross-functional teams to ensure adherence to company procedures.
• Managed customer technical queries, complaints, and product rejections.
• Oversaw daily operations for implementing the quality management system.
• Directed internal audit process ensuring timely completion and closure of non-conformities.
• Oversee product testing and environmental monitoring schedules.
• Managed site contracts for hygiene chemical suppliers, pest control services, and analytical laboratories.
• Contributed to product process development from concept phase through factory implementation.

• Administered raw material specifications approval process, ensuring compliance with Greencore and major retailers' code of practices.
• Assisted line manager in preparing for customer visits and during third-party audits - BRC, RSPO, RSPCA assured, MSC, traceability, Local authority inspection.
• Maintenance of site QMS documentations - Quality manual, HACCP, TACCP Crisis manual etc
• Tracked and reported key performance indicators to stakeholders.
• Served as integral member on site HACCP team.

Relocated to India, established successful ice-cream manufacturing business serving retail and catering customers.

• Identified opportunities for organic sales growth within the existing customer base in the dairy and beverage industry.
• Assisted dairy and beverage industry customers in achieving better compliance with CIP requirements.
• Conducted site visits to generate prospective leads in the assigned region.
• Prepare offers by executing surveys and presenting new ideas to achieve yearly targets.
• Maintained an Annual, Monthly and Weekly service activity plan to ensure delivery of key service level commitment objectives
• Provide expertise on hygiene chemical selection and and offered guidance for resolving technical hygiene concerns
• Delivered comprehensive training sessions focusing on the safe application of hygiene chemical products.
• Advocated for and upheld Ecolab's health and safety culture.

• Ensured uninterrupted product flow to meet daily production goals.
• Played an active role in a dynamic team, demonstrating flexibility and cooperation within the team and with the entire factory.
• Project input - During site commissioning and expansion (New pasteurization plant, milk silos, filling line, milk reception line)
• Showcased ongoing enhancement via weekly process KPIs: milk waste, effluent, detergents usage.
• Served as site super user for Cleaning in Place (CIP).

• Managed various stages of manufacturing for traditional Indian dairy items including butter oil, paneer, shrikhand and yoghurt.
• Instrumental in increasing manufacturing capacity of yoghurt and paneer.

Completed training internship in a purpose-built commercial dairy plant.

Dairy products manufactured on site - Liquid milk, Yoghurt, Ice cream, Cheese, Butter oil and Butter milk,