Pik Kwan Wong
Adel,Leeds
Summary
Detail-oriented professional with extensive administrative support and clerical experience, demonstrating proficiency in the MS Office suite and commercial software such as Xero. Skilled in working under pressure and adept at using digital communication tools like Google Meet and Microsoft Teams. Possesses a typing speed of 60 wpm, ensuring efficient document handling and data entry. Committed to leveraging skills in a dynamic environment to enhance organisational productivity.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work history
Commercial Assistant
Mini First Aid
Leeds, United Kingdom
10.2023 - 09.2025
- Managed inventory control for optimal stock levels and timely replenishment.
Executed order fulfilment procedures, ensuring accuracy and prompt delivery. - Enhance online sales performance
- Customer Service
- Product Marketing
- Managed invoicing processes, including raising, sending, and following up on overdue payments.
Conducted account reconciliation to verify financial data integrity. - Email Management
Wealth & Financial Consultant
AIA International Limited
Hong Kong, Hong Kong
02.2017 - 01.2025
- Communicated complex information effectively, improved client understanding of finance matters.
- Assisted clients in creating budgets and savings plans for their future needs.
- Managed diverse portfolio of clients providing tailored finance advice.
- Developed comprehensive financial plans by analysing customer's current situations.
- Recommended suitable insurance products to secure financial futures of clients.
- Advised clients on investment strategies for wealth accumulation.
- Educated and guided customers to achieve individual retirement savings goals.
- Delivered high-quality consulting, supporting clients to meet and exceed short- and medium-term financial goals.
Business Development
NetFin Marketing Limited
Hong Kong, Hong Kong
05.2018 - 05.2020
- Supporting General Manager with regular client follow-up
- Administration of social media platforms (Facebook, Instagram, Sina Weibo, Wechat, Twitter, LinkedIn)
- Oversee organic expansion of client social media accounts
- Website management
- Interact with clients to coordinate preparation of monthly contents.
- Business development for client expansion
- Generate monthly report for clients.
Sales & Merchandising Manager
CT Jeans Pte Ltd.
Hong Kong, Hong Kong
09.2015 - 01.2016
- Company Overview: Panama/Sweden/Denmark/Argentina/US Market - Ladies & Men's Jeans – 90% Ladies & Men's Outerwear – 10%
- Acquiring new clients
- Sample development (including design, procurement and costing)
- Order processing, pricing provided to overseas client (tailored to requirements) and track bulk production progress
- Manage daily correspondence with overseas clients and suppliers and price negotiation
- Supervise team and direct efforts towards successful completion of duties.
Senior Merchandiser
Newtimes (HK) Ltd.
Hong Kong, Hong Kong
06.2002 - 06.2014
- Company Overview: Panama/Brazil/Sweden/Denmark Market - Ladies woven, knits & sweater – 70% Men's knits – 30%
- Sample development (including design, sourcing, and budgeting)
- Order processing, pricing provided to overseas client (tailored to specific requirements)
- Orders tracking and bulk manufacturing from issuing sales contract to final shipment
- Manage daily correspondence with international clients and suppliers and price negotiation
- Trained junior merchandisers, contributing to their professional growth.
Merchandiser Clerk
Charming Enterprises Ltd.
Hong Kong, Hong Kong
07.2000 - 01.2002
- Sample development
- Facilitates order follow-up and oversees bulk production from issuance of sales contract to final shipment.
- Facilitated daily communication with overseas clients and suppliers.
Secretary
Gold Royal International Ltd.
Hong Kong, Hong Kong
08.1998 - 07.2000
- Coordinated tasks of preparing and managing correspondence, documents, updating filing
- Facilitated efficient communication by managing correspondence via post and email.
- Scheduled appointments for executive management team.
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Performed data entry tasks; ensured accurate record keeping within company database.
- Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.
- Managed stock of office supplies, eliminating unnecessary expenditure.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
Education
Secretary Certificate - Commerce
The Hong Kong College Of Language & Commerce
Hong Kong 10.1998 - 06.1999
Sixth Form - Commerce
Wellington College
Hong Kong 09.1998 - 08.1999
GCSEs - Commerce
T.W.G.Hs. Chang Ming Thien College
Hong Kong 09.1992 - 08.1997
Skills
- MS office suite mastery
- Working under pressure
- Commercial software proficiency (Xero)
- Administrative support experience
- Clerical experience
- Google Meet
- Microsoft Team
- Typing : 60 wpm
Languages
English
Advanced
Cantonese
Native
Mandarin
Fluent
Social Media Skills
- Sina Weibo
- Xiao Hong Shu
- Website management (Wordpress)
- E-Commerce (Shopify, eBay)
Personal Information
- Date of birth: 18/05/1981
- Gender: Female
- Nationality: Chinese
- Place of birth: Hong Kong
Timeline
Commercial Assistant
Mini First Aid
10.2023 - 09.2025
Business Development
NetFin Marketing Limited
05.2018 - 05.2020
Wealth & Financial Consultant
AIA International Limited
02.2017 - 01.2025
Sales & Merchandising Manager
CT Jeans Pte Ltd.
09.2015 - 01.2016
Senior Merchandiser
Newtimes (HK) Ltd.
06.2002 - 06.2014
Merchandiser Clerk
Charming Enterprises Ltd.
07.2000 - 01.2002
Secretary Certificate - Commerce
The Hong Kong College Of Language & Commerce
10.1998 - 06.1999
Sixth Form - Commerce
Wellington College
09.1998 - 08.1999
Secretary
Gold Royal International Ltd.
08.1998 - 07.2000
GCSEs - Commerce
T.W.G.Hs. Chang Ming Thien College
09.1992 - 08.1997
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