Pietro Migliaccio
Kingston upon Thames,Surrey
Summary
Dynamic and customer-focused professional with a strong foundation in sales persuasion and customer service. Demonstrates a friendly disposition and expertise in upselling, complemented by barista experience. Committed to enhancing customer satisfaction and driving sales growth through effective communication and service excellence.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Waiter
Al Forno Restaurant
Kingston upon Thames, Surrey
09.2020 - Current
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Accommodated special dietary requests, enhancing customer dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Maintained excellent level of service in busy and demanding restaurant environment.
Waiter
Carluccio's
Kingston upon Thames, Surrey
02.2011 - 08.2020
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Managed table settings for optimal dining experience.
- Explained dish components clearly to inform customers' decisions.
Education
Diploma of Higher Education - Alberghiero
Istituto Alberghiero Angelo Celletti
Formia, Italy 09.1987 - 08.1992
Skills
- Sales persuasion
- Friendly disposition
- Customer Service
- Upselling
- Barista experience
Timeline
Waiter
Al Forno Restaurant
09.2020 - Current
Waiter
Carluccio's
02.2011 - 08.2020
Diploma of Higher Education - Alberghiero
Istituto Alberghiero Angelo Celletti
09.1987 - 08.1992