Pietra Tedeschi Prando
Gateshead
Summary
Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service. Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning. Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work history
Secretary assistant
MV7 investments limited
Gateshead, Gateshead
2023.09 - 2024.01
- Acted as main contact for staff and clients.
- Established improved workflows to maximise communication and efficiency.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Typed and proofread documents with zero errors.
- Planned and scheduled meetings, creating agendas and minutes as needed.
- Helped staff to maximise efficiency by providing clerical and secretarial support.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Received, sorted and distributed incoming mail.
- Kept adequate office supplies on hand to support staff and business requirements.
Coffee barista
Baked Dundrum
Dundrum ,Ireland, Dublin
2023.01 - 2023.07
- prepared and served hot and cold drinks, cold and hot foods eg.Coffee, teas, soup, scones, sandwiche, cakes etc
- cleaning and sanitising work area, utensils and equipment
- cleaning service and seating areas
- describing menu items and suggestions products to customers
- serving customers and taking orders
- receiving and processing customers payment
Kitchen assistant
The Tram Cafe
Dublin. Ireland , Dublin
2022.06 - 2022.09
- Preparing and delivering food
- keeping the kitchen clean during the day
- setting up counters
- assisting the waitress
- keeping the service area tidy
- cleaning and closing the kitchen at the end of my shift
Education
A-Levels -
08/2021 - 06/2023
Skills
I speak 3 different languages such as English ,Portugueses and Spanish I am always prompt to help whenever is needed, I am determined ,responsible ,team player ,energetic ,very friendly etc
Timeline
Secretary assistant - MV7 investments limited
2023.09 - 2024.01
Coffee barista - Baked Dundrum
2023.01 - 2023.07
Kitchen assistant - The Tram Cafe
2022.06 - 2022.09
Our Lady’s Terenure - A-Levels,
08/2021 - 06/2023