Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Piedade Machado Cavaco Pippa

Piedade Machado Cavaco Pippa

Bradfield Southend, Reading,UK

Summary

Highly skilled professional with a strong foundation in communication, problem-solving, and leadership. Demonstrates expertise in team building, motivation, and collaboration while maintaining a customer-focused approach. Adept at handling complaints and resolving issues with calmness under pressure, ensuring excellence in service delivery. Proficient in public speaking, public relations, and writing reports and proposals, complemented by analytical and critical thinking abilities. Committed to health and safety awareness and delivering administrative support with precision. Dedicated to continuous learning and achieving organisational success through effective leadership and strategic problem-solving.

Experienced in supporting educational development with a focus on creating inclusive learning environments. Capable of fostering student engagement and enhancing academic achievement through tailored support and intervention strategies. Skilled in collaborating with teachers to adapt materials and methods, ensuring each student's unique needs are met.

Enthusiastic and learning-oriented teaching professional devoted to helping students and supporting teachers. Talents include classroom management, activity planning and audio-visual support.

Responsible Teaching Assistant offers a record of success in helping students and teachers. Versed in classroom activities, small group instruction and recordkeeping. Brings top-notch organizational and multitasking abilities with excellent computer skills.

Practised with good time management, conflict resolution and relationship-building abilities. Focused on maintaining a positive learning environment to promote student growth and development. Advanced with administrative software and confident in operating class equipment.

Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

A loyal employee with a solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Energetic employees well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

A resourceful employee with outstanding knowledge to develop and maintain a healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

22
22
years of professional experience

Work history

Learning support assistant

Education Hub
Reading, West Berkshire
10.2024 - 02.2025
  • Supported children with special educational needs, promoting inclusivity within the school environment.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Supervised pupils during lunchtimes and educational visits.
  • Improved student engagement by providing one-on-one support and guidance.

SEN Teaching assistant, High Level TA SEN

Engage Education
Reading, West Berkshire
09.2023 - 10.2024
  • Provided academic support to pupils, enhancing their understanding of the curriculum.
  • Assisted teachers for smoother lesson delivery.
  • Developed individualised education plans to address student needs.
  • Offered students personalised support during in-class activities and projects.
  • Established effective classroom routines by providing high-quality practical support to teaching staff.
  • Supported SEN students by adapting teaching approaches according to their individual needs.
  • Supplied one-on-one attention to each student whilst maintaining overall focus on the entire group.
  • Delivered well-structured one-on-one support sessions to students with learning difficulties to improve test scores.
  • Fostered an inclusive learning environment through attention to diversity and inclusion practices.
  • Participated in teacher training workshops to upgrade teaching skills.
  • Organised and distributed learning materials, ensuring students received relevant homework, textbooks and classroom supplies.
  • Administered tests and assessments, ensuring fair evaluation of students' abilities.
  • Recommended additional materials and resources to improve student skills.
  • Prepared necessary equipment and technology ahead of class.
  • Maximised student learning time by providing smooth transitioning support between lessons.
  • Utilised technology in classrooms for innovative instruction methods.
  • Collaborated with staff members for successful school events.
  • Coordinated educational activities, resulting in a more organised learning environment.
  • Managed pupil behaviour to maintain apositive classroom atmosphere.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
  • Tutored students individually and in small groups to reinforce learning concepts from core subjects.
  • Organised class spaces and prepared materials for upcoming teacher lessons.
  • Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
  • Improved classroom management by implementing creative learning strategies.

SEN Teaching assistant

Always Flourishing
Caversham, Reading
06.2023 - 09.2023
  • Provided one-to-one support to students, promoting self-confidence and independence.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Managed behavioural challenges effectively, maintaining a positive learning environment.
  • Assisted students with a range of learning differences, including ADD, and ADHD, to achieve their full potential for independence.
  • Provided emotional support during challenging situations; instilled resilience in pupils.
  • Supported emotional and educational development of students with SEN challenges, including autism, ADHD and anxiety.

SEN Teaching assistant

Brookfield Specialist SEN School
Reading, West Berkshire
09.2022 - 06.2023
  • Provided one-to-one support to students, promoting self-confidence and independence.
  • Assisted students with a range of learning differences, including ADD, ADHD, no verbal, and autism to achieve their full potential for independence.
  • Provided emotional support during challenging situations; instilled resilience in pupils.
  • Prepared necessary equipment and technology ahead of class.
  • Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Managed behavioural challenges effectively, maintaining a positive learning environment.

Volunteer

Change Grow Live. Org
Reading, Berkshire
03.2022 - 06.2023
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.

SEN Teaching Assistant

Teaching Personnel
Reading, Reading
03.2022 - 09.2022
  • Provided one-to-one support to students, promoting self-confidence and independence.
  • Assisted students with a range of learning differences, including ADD, ADHD, no verbal and autism, to achieve their full potential for independence.
  • Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
  • Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
  • Supported classroom teacher in monitoring, assessing and recording students' progress.

Childcare Assistant at Nursery

Kiddy Kare
Reading, Reading
02.2022 - 03.2022
  • Supervised outdoor activities, ensuring safety at all times for the peaceful mind of parents.
  • Created and maintained a welcoming, safe and tidy space to promote children's development.
  • Created caring bonds with children for comfort and safety within the nursery.
  • Fed meals, changed diapers and assisted children in using the toilet.
  • Maintained cleanliness and hygiene in the play area, reducing the risk of infection among children.

Personal Assistant, Pet Care

Self-Employed
Reading, WBK
08.2020 - 02.2022
  • Maintained confidentiality of documents and ensured secure handling of sensitive information.
  • Updated executive diaries with daily appointments, set reminders, and added key details.
  • Handled basic clerical needs to help staff focus on more pressing matters.

Crèche Manager, Party coordinator, Gym Management Assistant, Receptionist, Sales Manager

Caversham Health and Fitness Club
Caversham, Reading
10.2013 - 07.2020
  • Delegated tasks efficiently to maximise productivity.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Maintained inventory control and reduced stock shortages.
  • Facilitated staff training, resulting in better customer service.
  • Cultivated strong relationships with clients to secure repeat business.
  • Led performance reviews and identified areas for improvement.
  • Delivered high-quality products to increase customer satisfaction.
  • Fostered a positive work environment with regular team-building activities.
  • Enforced safety regulations to reduce workplace accidents.
  • Liaised with suppliers to ensure timely deliveries.
  • Managed confidential documents, ensuring data security and privacy.
  • Built strong relationships with regular customers for repeat business.
  • Assisted customers with product selection for optimal satisfaction.
  • Handled high-pressure situations calmly, keeping store operations seamless during peak hours.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.

Babysitter

Self-employed
Reading, UK
11.2011 - 09.2013
  • Ensured child safety during indoor and outdoor activities for peace of mind of parents.
  • Kept living spaces neat and clean to maintain a proper hygienic environment.
  • Received positive feedback from parents due to exceptional babysitting service provided consistently.
  • Supervised and monitored the safety of children in care to ensure well-being at all times.
  • Built strong relationships with families through trust and outstanding communication skills, resulting in long-term babysitting contracts.
  • Responded appropriately to the physical and emotional needs of the child, ensuring their comfort at all times.
  • Assisted with personal hygiene tasks such as bathing and brushing teeth, creating a routine for self-care among kids.
  • Promoted good behaviour by using positive reinforcement strategies.
  • Read stories and lead activities to help children build foundational learning skills.

Catering assistant, conference room preparation

Brooks University
Oxford, UK
10.2009 - 01.2011
  • Provided excellent customer service, ensuring guest satisfaction.
  • Collaborated with other team members for smooth catering operations during events.
  • Served food and beverages to dining guests with outstanding customer service.
  • Assisted in the preparation of buffet services, enhancing event experiences for clients.

Health Care Assistant

Personal Assistant
Reading, Reading
01.2008 - 09.2009
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Weddings, and Parties Assistant

Great Barr Hotel
Birmingham, BIR
07.2005 - 03.2008
  • Provided customer service, delivering high levels of satisfaction.
  • Understood and adhered to the company's health and safety policies.

Childcare Assistant, Special Needs

St House Misericordia
Lisbon, Portugal
11.2002 - 06.2005
  • Developed positive, trusting relationships with groups of young children.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
  • Supported children's emotional well-being by providing comfort during times of distress or anxiety.
  • Created and maintained a welcoming, safe and tidy space to promote children's development.
  • Prepared craft materials encouraging creativity among children.
  • Set up equipment and materials ahead of recreational activities.

Education

Secondary School -

Escola Secundaria De Algés
Lisbon, Portugal

Level 2 - Childcare, Teaching Assistant and Special Education Assistant (SEN)

Santa Casa Da Misericordia
Portugal
07.2004

Level 3 - Childcare and Playworker

Reading
11.2017

Certificate - Assistant Veterinary Technician and Animal Stylist

Do It Better
Portugal (online)
07.2021

Certificate - Fire Awareness in Education

Certificate - Prevent Duty

Certificate - Introduction to the Mental Capacity Act

Certificate - Introduction to Health and Safety

Certificate - Data Protection and Information Security Awareness

Certificate - Display Screen Equipment (DSE)

Reading
10.2022

Certificate - NOCN Level 1 Addictive Desire Recognition

Reading
04.2022

Some College (No Degree) - Family Support Worker

Health & Fitness
Reading
11.2023

Some College (No Degree) - Counseling And Psychology

Reed
Reading
10.2023

Some College (No Degree) - Conselling And Psychology

Health & Fitness
Reading
10.2023

Some College (No Degree) - CPI Safety Intervention

Crisis Prevention Institute
Reading
09.2024

Some College (No Degree) - Safeguarding Children

Reading
01.2025

Skills

  • Communication skills
  • Problem-solving
  • Willingness to learn
  • Calm under pressure
  • Active listening
  • Customer focused
  • Health and safety awareness
  • Encouraging attitude
  • Disability awareness

Languages

Portuguese
Native
English
Fluent

Timeline

Learning support assistant

Education Hub
10.2024 - 02.2025

SEN Teaching assistant, High Level TA SEN

Engage Education
09.2023 - 10.2024

SEN Teaching assistant

Always Flourishing
06.2023 - 09.2023

SEN Teaching assistant

Brookfield Specialist SEN School
09.2022 - 06.2023

Volunteer

Change Grow Live. Org
03.2022 - 06.2023

SEN Teaching Assistant

Teaching Personnel
03.2022 - 09.2022

Childcare Assistant at Nursery

Kiddy Kare
02.2022 - 03.2022

Personal Assistant, Pet Care

Self-Employed
08.2020 - 02.2022

Crèche Manager, Party coordinator, Gym Management Assistant, Receptionist, Sales Manager

Caversham Health and Fitness Club
10.2013 - 07.2020

Babysitter

Self-employed
11.2011 - 09.2013

Catering assistant, conference room preparation

Brooks University
10.2009 - 01.2011

Health Care Assistant

Personal Assistant
01.2008 - 09.2009

Weddings, and Parties Assistant

Great Barr Hotel
07.2005 - 03.2008

Childcare Assistant, Special Needs

St House Misericordia
11.2002 - 06.2005

Certificate - Fire Awareness in Education

Certificate - Prevent Duty

Certificate - Introduction to the Mental Capacity Act

Certificate - Introduction to Health and Safety

Certificate - Data Protection and Information Security Awareness

Some College (No Degree) - Family Support Worker

Health & Fitness

Some College (No Degree) - Counseling And Psychology

Reed

Some College (No Degree) - Conselling And Psychology

Health & Fitness

Some College (No Degree) - CPI Safety Intervention

Crisis Prevention Institute

Secondary School -

Escola Secundaria De Algés

Level 2 - Childcare, Teaching Assistant and Special Education Assistant (SEN)

Santa Casa Da Misericordia

Level 3 - Childcare and Playworker

Certificate - Assistant Veterinary Technician and Animal Stylist

Do It Better

Certificate - Display Screen Equipment (DSE)

Certificate - NOCN Level 1 Addictive Desire Recognition

Some College (No Degree) - Safeguarding Children

Piedade Machado Cavaco Pippa