Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
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Phyo Wai Lin

Phyo Wai Lin

Southend-on-Sea,United Kingdom

Summary

An energetic and visionary entrepreneur with a distinguished track record in the car rental industry, exemplified by the successful founding and growth of myancar.com, Myanmar's first online car rental platform. My expertise lies in blending innovative digital solutions with strategic operational management to revolutionize customer experiences and drive business growth. Skilled in harnessing data analytics for insightful decision-making, I have a passion for optimizing processes and leading high-performance teams. Known for my adaptability,problem-solving acumen and ability to merge technical insights with practical business applications, I am well-equipped to bring transformative change, strategic leadership and enhanced decision-making to a role as a Business Analyst.

Overview

11
11
years of professional experience

Work history

Co-founder and Chief operations officer

Myancar Co.,Ltd
Yangon , Myanmar
01.2019 - 01.2023
  • Strategically expanded the company's car rental network to encompass 14 cities, managing over 1000 cars and 200 suppliers, significantly boosting market presence and accessibility.
  • Demonstrated exceptional resilience during the COVID-19 pandemic by pivoting to a robust B2B model, securing nearly USD 2 million in revenue within two years from this sector alone.
  • Implemented a data-driven decision framework, optimizing resource allocation and process workflows.
  • Managed cross-functional teams of over 30 members, fostering a culture of innovation and continuous improvement.
  • Awarded the Myanmar Young Entrepreneurship Start-up Award (2019) and the Ideas of Tomorrow Start-up Award (2020) for outstanding innovation and business leadership.

Director of Operations

Twenty Two Travel Company
03.2016 - 01.2019
  • Oversaw operational processes and led the successful operation of inbound and outbound tours, implementing strategies that enhanced tour experiences and customer satisfaction
  • Played a pivotal role in developing and nurturing strategic partnerships with both local and international suppliers, significantly expanding the company's service offerings and operational capabilities.

Executive Director

Hotel Memory Sittwe
01.2015 - 01.2019
  • Directed hotel operations, achieving exceptional guest satisfaction scores with a rating of 8.5 on Booking.com and 8 on Agoda, the highest in the region
  • Implemented strategic service enhancements and comprehensive staff training initiatives, leading to a improvement in overall guest satisfaction
  • Focused on delivering outstanding customer experiences, resulting in the hotel becoming a top choice for travellers in the region.

Medical Officer

Kaung Myat Mon Specialist Clinic
02.2012 - 01.2015
  • Managed clinic operations, ensuring optimal patient flow and service quality.

Education

Master of Business Analytics -

University of Essex
01/2023 - 01/2024

M.B.,B.S ( YGN ) -

University of Medicine 2
Yangon , Myanmar
12/2005 - 12/2011

Licenses & Certifications -

Skills

  • Analytical Problem Solving
  • Business administration
  • Customer Relationship Management
  • Data Analysis (R, SPSS)
  • Operational Strategy
  • Process Improvement
  • Strategic Decision Making
  • Team Leadership

Additional Information

  • Awarded the Myanmar Young Entrepreneurship Start-up Award (2019)
  • Ideas of Tomorrow Start-up Award (2020) for outstanding innovation and business leadership.


Languages

English
Upper intermediate

Timeline

Co-founder and Chief operations officer

Myancar Co.,Ltd
01.2019 - 01.2023

Director of Operations

Twenty Two Travel Company
03.2016 - 01.2019

Executive Director

Hotel Memory Sittwe
01.2015 - 01.2019

Medical Officer

Kaung Myat Mon Specialist Clinic
02.2012 - 01.2015

Master of Business Analytics -

University of Essex
01/2023 - 01/2024

M.B.,B.S ( YGN ) -

University of Medicine 2
12/2005 - 12/2011

Licenses & Certifications -

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Phyo Wai Lin