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Dynamic customer service professional with a proven track record at T-Mobile, excelling in conflict resolution and data accuracy. Recognized for enhancing billing processes, leading to a significant reduction in errors. Adept at fostering client relations and delivering exceptional support, ensuring high levels of customer satisfaction and loyalty.

I am an accomplished Senior Data Warehouse Developer with extensive experience in the information technology industry.
I began my data warehousing career in Ab Initio Pipeline development and I extensively built solutions that were ingesting data from databases through to using cloud API. I also have experience in delivering solutions from requirements capture through to providing reporting. I then cross-skilled myself in DBT development, Google Big Query, and Looker whilst still adopting the Kimball Methodology standard to deliver facts and dimensions in the data warehouse.
By establishing productive and collaborative relationships with senior leaders, colleagues, and third-party partners, I am able to drive continuous improvement, increase productivity, and improve value across an organization. My communication style is open, honest, and enthusiastic which enables me to work effectively with diverse stakeholders on a wide range of projects.
Above all else, I pride myself on being an effective team player who shows a curious, reliable, and "can-do" attitude. I thrive on empowering teams and working together to deliver outstanding quality for all internal and external customers.

Dynamic professional with a proven track record at Autotrader, excelling in customer service evaluations and feedback reporting. Skilled in problem-solving and verbal communication, I enhance team performance and operational efficiency. Recognized for reliability and technological proficiency, I thrive in high-pressure environments, ensuring optimal customer experiences and compliance with standards.

Personable, resourceful, and tenacious sales professional with 6 years of experience and a strong commitment to mastering the sales process from start to finish. Proven track record of exceeding expectations and consistently going above and beyond to support company growth. Brings a solid background in relationship building, teamwork, and leadership, with a focus on long-term success and continuous improvement.

Accomplished professional with extensive expertise in budgeting and financial planning, project management, and customer relationship management systems. Demonstrates exceptional skills in recruitment oversight, virtual communication, and office equipment operation. Proficient in Microsoft Office Suite and project management software, ensuring efficient operations management and records maintenance. Adept at financial reporting, order processing, and maintaining confidentiality. Strong leadership skills with a focus on team development and conflict resolution. Committed to process improvement and regulatory compliance while excelling in client account management and contract negotiation. Career goal: to leverage analytical thinking and business intelligence tools to drive organisational success.
Highly experienced in administrative roles, with focus on delivering exceptional support services in fast-paced environments. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. Possess unique problem-solving abilities and strong organisational skills to enhance workplace productivity and efficiency.

Dynamic and detail-oriented professional with a robust skill set in retail operations, including sales enhancement, customer satisfaction focus, and loss prevention techniques. Demonstrates exceptional proficiency in cash handling, stock management, and complaint resolution, ensuring seamless customer service and efficient organisation. Committed to cultivating relationships and maintaining high standards of health and safety adherence while aiming to advance within the retail industry.
Friendly and dependable, bringing exceptional customer service and cash handling skills from previous roles. Demonstrates strong attention to detail and ability to work well under pressure. Committed to creating positive shopping experience and driving sales in Sales Assistant role.
Offering strong customer service skills and positive attitude. Knowledgeable about handling cash transactions and basic inventory management. Adaptable and eager to learn new tasks quickly. Ready to use and develop communication, teamwork, and problem-solving skills in Sales Assistant role.
Experienced retail professional focused on delivering exceptional customer service and smooth transaction processes. Achieves high customer satisfaction through quick problem-solving and strong communication skills. Capable of handling high-volume transactions with accuracy and maintaining friendly, welcoming environment.
Friendly Retail Cashier with knack for providing excellent customer service. Excel at managing transactions swiftly and accurately, ensuring smooth experience for customers. Proven ability to resolve issues promptly, contributing to higher customer satisfaction and repeat business.
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature.
Personable and responsible Cashier with 10 years of experience in retail and customer service. Solid team player with upbeat, positive attitude and ability to build customer loyalty.
Personable and responsible Cashier with 10 years of experience in retail and customer service. Solid team player with upbeat, positive attitude and ability to build customer loyalty.

 Aspiring pilot with a strong interest in aerospace engineering, committed to enhancing expertise in aircraft systems and cutting-edge technology. A passion for technology, hands-on problem-solving, and leadership fosters a relentless pursuit of excellence in all endeavors. Proven experience in technical support, event coordination, and engineering initiatives complements a solid academic foundation. Eager to leverage skills in dynamic, team-oriented environments while contributing to innovative projects within the aerospace sector. 

Motivated student with strong analytical thinking and communication skills. Demonstrates effective time management and teamwork abilities, facilitating smooth integration into academic settings. Dedicated to contributing positively to both personal development and group achievements.

A detail-oriented professional with fluency in Irish and limited working proficiency in Spanish, showcasing strong research skills and the ability to analyse primary and secondary resources. Proficient in Microsoft Office, with a full clean driver’s licence and excellent swimming skills. Dedicated to leveraging these competencies to contribute effectively to organisational goals while pursuing opportunities for growth and development.

 I have great work ethic and am excited by new opportunities and busy environments. I have a lot of experience leading groups and supervising work areas. I love to learn and increase my knowledge in different work departments. I have been in Customer service for over 6 years now and am always willing to learn something new. I work hard and love to encourage those around me to do their best as well. I am known for being a quick learner and am great at adapting to new things. "the capacity to learn is a gift, the ability to learn is a skill, the willingness to learn is a choice." - Brian Herbert 

Phuong Chi Tran

Summary

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Education

A-Levels - Economics, Further Mathematics, Mathematics, and Computer Science

Vietnamese Qualifications - High School

Skills

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Timeline

Virtual Work Experience

A-Levels - Economics, Further Mathematics, Mathematics, and Computer Science

Vietnamese Qualifications - High School

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