Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Phung Anh Ngoc Dinh

Phung Anh Ngoc Dinh

Bristol

Summary

My ultimate goal is to develop myself comprehensively, excel in diverse roles, and contribute to the long-term success of any organisation I join. With a strong willingness to learn, I am confident in my ability to grow and make a positive impact.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Waitress

FooodieVietnam
Bristol
2024.08 - 2025.05
  • Ordered and stocked beverage supplies, maintained availability of popular drinks.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Improved customer satisfaction by providing efficient and friendly service.

Marketing Intern

Clever Group
Hà Nội
2022.10 - 2023.03
  • Improved SEO rankings by integrating target keywords in blog posts and articles. (highest rank: #2)
  • Collaborated with graphic designers to produce visually appealing infographics.
  • Research and approach leads (~50 leads), support event activities, webinars,...

Office Assistant and Content Creator

THALIC VOICE - Academy of Voice and Skills
Hà Nội
2021.10 - 2022.05
  • Manage classes and organise the training scheme for new staff
  • Track attendance, calculate payroll, and check monthly Salary Payment Sheets
  • Manage the Facebook page; schedule a communication plan; write scripts for TikTok video

Copywriter

Website: tracnghiemtienganh.vn and onthivan.vn
Hà Nội
2020.12 - 2022.05
  • Created SEO-friendly web content, improving search engine rankings.
  • Edit and upload products via the website (~600 posts)
  • Reviewed and updated existing copy to align with evolving brand standards and guidelines.

Education

Master of Science - International Management

University of the West of England
Bristol
2024.01 - 2025.02

Bachelor of Arts - Marketing

National Economics Univerity
Viet Nam
2019.08 - 2023.08

Skills

  • Customer Service
  • Opening and closing procedures
  • Multidisciplinary teamwork
  • Order processing

Certification

Level 2 Food Hygiene and Safety for Catering

Timeline

Waitress

FooodieVietnam
2024.08 - 2025.05

Master of Science - International Management

University of the West of England
2024.01 - 2025.02

Marketing Intern

Clever Group
2022.10 - 2023.03

Office Assistant and Content Creator

THALIC VOICE - Academy of Voice and Skills
2021.10 - 2022.05

Copywriter

Website: tracnghiemtienganh.vn and onthivan.vn
2020.12 - 2022.05

Bachelor of Arts - Marketing

National Economics Univerity
2019.08 - 2023.08
Phung Anh Ngoc Dinh