Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Phung Anh Ngoc Dinh

Phung Anh Ngoc Dinh

Bristol

Summary

My ultimate goal is to develop myself comprehensively, excel in diverse roles, and contribute to the long-term success of any organisation I join. With a strong willingness to learn, I am confident in my ability to grow and make a positive impact.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Waitress

FooodieVietnam
Bristol
08.2024 - 05.2025
  • Ordered and stocked beverage supplies, maintained availability of popular drinks.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Improved customer satisfaction by providing efficient and friendly service.

Marketing Intern

Clever Group
Hà Nội
10.2022 - 03.2023
  • Improved SEO rankings by integrating target keywords in blog posts and articles. (highest rank: #2)
  • Collaborated with graphic designers to produce visually appealing infographics.
  • Research and approach leads (~50 leads), support event activities, webinars,...

Office Assistant and Content Creator

THALIC VOICE - Academy of Voice and Skills
Hà Nội
10.2021 - 05.2022
  • Manage classes and organise the training scheme for new staff
  • Track attendance, calculate payroll, and check monthly Salary Payment Sheets
  • Manage the Facebook page; schedule a communication plan; write scripts for TikTok video

Copywriter

Website: tracnghiemtienganh.vn and onthivan.vn
Hà Nội
12.2020 - 05.2022
  • Created SEO-friendly web content, improving search engine rankings.
  • Edit and upload products via the website (~600 posts)
  • Reviewed and updated existing copy to align with evolving brand standards and guidelines.

Education

Master of Science - International Management

University of the West of England
Bristol
01.2024 - 02.2025

Bachelor of Arts - Marketing

National Economics Univerity
Viet Nam
08.2019 - 08.2023

Skills

  • Customer Service
  • Opening and closing procedures
  • Multidisciplinary teamwork
  • Order processing

Certification

Level 2 Food Hygiene and Safety for Catering

Timeline

Waitress

FooodieVietnam
08.2024 - 05.2025

Master of Science - International Management

University of the West of England
01.2024 - 02.2025

Marketing Intern

Clever Group
10.2022 - 03.2023

Office Assistant and Content Creator

THALIC VOICE - Academy of Voice and Skills
10.2021 - 05.2022

Copywriter

Website: tracnghiemtienganh.vn and onthivan.vn
12.2020 - 05.2022

Bachelor of Arts - Marketing

National Economics Univerity
08.2019 - 08.2023
Phung Anh Ngoc Dinh