Phoebe Wright
Carlisle,Cumbria
Summary
Hardworking student with good study skills, strong academic record and readiness to take on demanding assignments. Applies education and personal talents to learn new subjects in detail and delve into challenging topics. Learns quickly and brings advanced analytical abilities.
Overview
2
2
years of professional experience
Work history
Marketing Volunteer
The University of Law
Remote
10.2022 - Current
- Advised on marketing strategy.
- Planned and executed internal and external events.
- Created innovative social media posts and schedules to drive engagement.
- Managed social media interaction to increase target audience engagement.
- Suggested ideas for creative and engaging social media posts.
- Created marketing content to promote brand awareness among targeted audiences.
- Built reputation as positive role model and trusted student adviser.
- Explained university application process and finance options to prospective students.
- Organised seminars to share latest insights with prospective students.
- Helped prospective students explore the idea of studying with the University of Law.
Assistant Manager
The Fragrance Shop
Gretna, Dumfries and Galloway
01.2022 - 10.2022
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Trained staff on best practices to achieve optimal productivity.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Highlighted individual and team accomplishments and made recommendations on new and impactful methods of recognition.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Conducted regular audits to maintain functionality and cleanliness of store.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
Stylist / Visual Merchandiser
Levi's
Gretna, Dumfries and Galloway
06.2021 - 01.2022
- Trained colleagues in jean styling, improving brand and product knowledge.
- Provided expert advice and personalised styling tips to exceed client expectations.
- Helped to increase in-store foot traffic by creating winning visual displays.
- Took advantage of seasonal trends to create relevant and sophisticated displays.
- Optimised product and display locations to generate maximum visual impact.
- Liaised with managers to optimise set up of visual merchandising campaigns.
- Produced post-campaign reports to analyse KPIs.
- Reviewed product performance on periodic basis to refine marketing and merchandising strategies.
- Proposed detailed and strategic updates to drive impact of existing layouts.
- Monitored adherence to company standards for consistent visual merchandising practices.
Education
Bachelor of Laws (LLB) - Law
The University of Law
Online 09.2021 -
Skills
- Effective communication
- Operations support and management
- Administrative support and management
- Public speaking
- Research
- Performance improvement
- Solid foundation in Law
- Problem-Solving
- Data Entry
- Flexible and Adaptable
- Event planning and management
- Networking strategies
- Inspiring leadership
- Staff supervision
- Training
Languages
English
Native
French
Intermediate
Timeline
Marketing Volunteer
The University of Law
10.2022 - Current
Assistant Manager
The Fragrance Shop
01.2022 - 10.2022
Bachelor of Laws (LLB) - Law
The University of Law
09.2021 -
Stylist / Visual Merchandiser
Levi's
06.2021 - 01.2022
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