Phoebe Sant
Kent
Summary
Dedicated marketing volunteer with experience in cross-functional collaboration and market research. Proven ability to develop impactful marketing strategies and present findings effectively, contributing to enhanced client pitches and strategic planning sessions.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Marketing Volunteer for the Learner Attraction & Experience Team
Workers' Educational Association
07.2025 - 08.2025
- Designed and delivered a Christmas marketing campaign in collaboration with colleagues, aiming to generate an increase in engagement through seasonal content and promotions, presenting to an internal audience of 15+ staff.
- Collaborated with cross-functional teams in the volunteering sector to develop campaign decks and gain insight into each team's activities, using it to strengthen marketing presentations later applied in client pitches and strategic planning sessions.
- Conducted research into 20+ competitors and target audiences to inform messaging and drafted email campaigns for 70,000+ leads, raising awareness of company offerings and upcoming courses.
Research Assistant
Kent Child Development Unit
Kent
11.2024 - 07.2025
- Supported a PhD research project by transcribing and analysing participant interviews, developing an understanding of child psychology, cognitive assessments, and language development through applied research tasks.
- Gained hands-on experience administering and interpreting developmental assessments, including the Wechsler Abbreviated Scale of Intelligence (WASI) and the Clinical Evaluation of Language Fundamentals (CELF).
- Ensured accuracy and confidentiality when handling sensitive research data, Strengthened skills in data analysis, attention to detail, and research methodology within a professional academic setting.
Research Assistant
University of Kent School of Psychology
Kent
09.2024 - 02.2025
- In Stage 1 and 2 I participated in a range of online and in-person psychology studies across three semesters, gaining first-hand experience in data collection and research design.
- Built strong time management and professional communication skills by engaging with multiple research projects under controlled conditions.
- For my Stage 3 I collaborated within a 5-person team to support a study on inhibitory control, perspective taking, and prosocial behaviour.
- Administered Stroop tasks, collected data, and contributed to preliminary analysis, ensuring accuracy and reliability of results.
Student Tutor
05.2024 - 06.2024
- Guided an A-Level Psychology student through their AS exams via online tutoring sessions.
- Planned and delivered tailored lesson content, improving confidence and performance in assessments.
Customer Team Member
Co-operative
Kent
05.2023 - Current
- Provided friendly and efficient customer service to a high volume of customers in a fast-paced environment.
- Handled payments and stock management while supporting smooth daily store operations.
- Worked in the in-store bakery, preparing, replenishing, and presenting fresh products to high standards of quality and hygiene.
- Processed online delivery orders through platforms such as Uber Eats and Deliveroo, ensuring speed and accuracy.
Education
Level 2 Certificate - Digital Marketing
LSEC
2026
BSc - Psychology
University of Kent
Canterbury, UK2025
A Levels -
Cleeve Park School
Bexley2022
GCSEs -
Cleeve Park School
Bexley01-2020
Skills
- Campaign management
- Market research
- Presentation skills
- Email marketing
- Team collaboration
- Time management
- Data confidentiality
- Data analysis
Hobbies and Interests
- University of Kent Psychology Society member for 3 years
- University of Kent, Kayaking and Badminton member for 1 year
- Charity Running, Cancer Research and Kent Mind
Languages
English
Proficient
C2
French
Intermediate
B1
Greek
Proficient
C2
Timeline
Marketing Volunteer for the Learner Attraction & Experience Team
Workers' Educational Association
07.2025 - 08.2025
Research Assistant
Kent Child Development Unit
11.2024 - 07.2025
Research Assistant
University of Kent School of Psychology
09.2024 - 02.2025
Student Tutor
05.2024 - 06.2024
Customer Team Member
Co-operative
05.2023 - Current
Level 2 Certificate - Digital Marketing
LSEC
BSc - Psychology
University of Kent
A Levels -
Cleeve Park School
GCSEs -
Cleeve Park School