PHOEBE DOHENY
Potters Bar,Hertfordshire
Summary
Committed to excellence, innovation, and achieving organizational goals through strategic thinking and a proactive work ethic.
Knowledgeable about visual merchandising and creating appealing displays. Strong background in teamwork, creativity, and customer service. Enthusiastic individual with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
4
4
years of professional experience
6068
6068
years of post-secondary education
Work History
Storyteller
Eskimojo Events
London, Newham
12.2024 - 12.2024
- Managed around 20 families per day
- Covered roles during absence
- Operated tills and marketing products
- Checked customers in
- Inspired creativity amongst children by conducting interactive story-building workshops
- Utilised body language and vocal modulation effectively during performances, adding depth to characters portrayed in stories
- Created immersive experiences by integrating elements of drama into narratives
HOSPITALITY WAITER
DMG Models
London, WSM
05.2023 - 12.2023
- Served over 1000 guests
- Coordinated with clients to understand their event goals and tailored services to meet their needs
- Providing excellent customer service to event attendees
- Addressing guest inquiries
- Ensuring guest satisfaction throughout
- Serving food and beverages to guests
- Established cleanliness and orderliness of event spaces during and after events
- Assisting with food preparation and presentation
HOSPITALITY & EVENTS WAITER
ARC
London, GRE
04.2023 - 08.2023
- Worked at the Brit Awards tending to over 4,000 guests
- Assisting in planning and executing events
- Coordinating with vendors and suppliers
- Helping with event setup, registration, and guest management
- Providing on-site support during events
DOG GROOMER
Groomers on the Green
Brookmans Park, Hertfordshire
08.2020 - 08.2022
- Following all health and safety guidelines
- Managed customer calls
- Scheduling appointments and managing bookings
- Handling payments and keeping track of inventory
- Collaborated with a team of groomers to ensure high-quality service and client satisfaction
- Trained new staff members on best practices for dog washing and grooming
Education
Bachelor of Arts - BA Honors in Musical Theatre and Professional Dance
Bird College of Dance and Theatre Performance
Sidcup, BEXDiploma of Higher Education - Level 3 Extended Diploma in Performing Arts
Emil Dale Academy
Hitchin, HRT06.2022
GCSES - English, Maths, Combined Science, German, Art, History and Geography
Dame Alice Owen's School
Potters Bar, HRT07.2020
Skills
- Extensive hospitality background
- Menu memorisation
- Positive and approachable
- Cleaning requirements
- Food and beverage service
- Payment Processing
- Table service
- Cash handling
- Food hygiene protocol
- Exceptional interpersonal skills
Custom
- Drawing and creating
- Cooking and Baking
- Dancing
- Singing
- Acting
Timeline
Storyteller
Eskimojo Events
12.2024 - 12.2024
HOSPITALITY WAITER
DMG Models
05.2023 - 12.2023
HOSPITALITY & EVENTS WAITER
ARC
04.2023 - 08.2023
DOG GROOMER
Groomers on the Green
08.2020 - 08.2022
Bachelor of Arts - BA Honors in Musical Theatre and Professional Dance
Bird College of Dance and Theatre Performance
Diploma of Higher Education - Level 3 Extended Diploma in Performing Arts
Emil Dale Academy
GCSES - English, Maths, Combined Science, German, Art, History and Geography
Dame Alice Owen's School
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