Phoebe Billedo

Production Scheduler

Precision Engineering Plastics

London, ENG

11.2007 - 12.2022

Maintained accurate records and handled purchase orders.
Compiled stock overages reports to share with managers and suppliers to avoid excess waste and deliver timely refunds and returns.
Tracked progress of manufacturing orders using MRP system.
Developed scheduling for certain tasks so that goods will be available when needed.
Prioritized production areas by analyzing most cost-effective methods.
Updated management and clients on progress of production.
Processed manufacturing orders from sales representatives through MRP system.
Tracked progress of goods during manufacturing.
Scheduled deliveries of materials by specified time to begin production on time.
Requisitioned materials to restock inventory and obtain goods for [Product or Service] production.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Negotiated with suppliers, vendors and other representatives.
Maintained and reviewed computerized records of items purchased and costs associated with purchases.
Reviewed order updates to identify best practices aligned with corporate goals.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Planned production schedules
Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in production meetings.
Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
Provided primary customer support to internal and external customers.
Collected and analyzed customer information to prepare product or service reports.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered customer telephone calls promptly to avoid on-hold wait times.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Responded to customer requests for products, services and company information.
Met production goals and formed action plan to constantly raise bar to higher standards.
Supported development of automated system for distribution of sales orders and associated data.