Phoebe Arthur
London
Summary
Highly skilled professional with expertise in communication, problem-solving, and leadership. Demonstrates adaptability and excels in teamwork and collaboration. Proficient in time management, planning, and creative analytical thinking. Experienced with Microsoft Windows 365 Operating System and Adobe Photoshop, Illustrator, and InDesign. Committed to leveraging skills to achieve organisational goals while continuously seeking opportunities for professional growth.
Overview
5
5
years of professional experience
Work History
Waitress
YAMA
Beckenham
10.2024 - Current
- Improved customer satisfaction by providing efficient and friendly service.
- Met special dietary requests with careful preparation and presentation of dishes.
- Assisted with inventory management, streamlined restaurant operations.
- Maintained clean and organised dining area for customer comfort.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Handled cash transactions accurately, ensured balanced till at end of shift.
Manager
Si Chuan
Greenwich, UK
12.2021 - 08.2022
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Monitored health and safety measures for guaranteed compliance.
- Led and managed administrative staff to maintain smooth daily operations.
- Maintained inventory control, reduced stock shortages.
- Delivered high-quality products to increase customer satisfaction.
- Facilitated staff training, resulting in better customer service.
Cashier
Eataly
Liverpool street, UK
01.2021 - 08.2021
- Communicated product information to customers, driving informed purchases.
- Handled high volumes of transactions during holiday seasons efficiently.
- Assisted customers with enquiries to enhance their shopping experience.
- Trained new cashiers on store policies and procedures to maintain standards.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Balanced till at end of day, maintaining accurate records.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Server
Thai Street Food Stall
Greenwich, UK
02.2020 - 11.2020
- Facilitated an enjoyable dining experience by being attentive and responsive to customer needs.
- Managed high-volume orders to ensure timely delivery of meals.
- Worked efficiently under pressure during peak hours for seamless operations.
- Followed strict hygiene standards to maintain cleanliness in food handling areas.
- Handled cash transactions, guaranteeing accurate bill payments.
Education
BA (Hons) - Illustration and Visual Media
University of the Arts London: London College of Communication
09.2021 -
BTEC Extended Diploma - Art and Design (Graphic Design)
John Ruskin college
09.2018 - 06.2020
9 GCSES Including Maths and English -
Coloma convent school
01.2013 - 01.2018
Skills
- Strong communication skills
- Problem-solving demonstrations
- Adaptable
- Teamwork and collaboration
- Strong leadership skills
- Time management and planning
- Creative and analytical thinker
- Microsoft Windows 365 Operating System
- Adobe Photoshop, Illustrator and InDesign
Affiliations
- Volunteering in Animal Care
- Botany
- Hiking
- Mixed Martial Arts
- Beach Volleyball
- Fashion
- Reading
- Cooking
- Art
- Travel
Accomplishments
NCS (National Citizen Services) - Course
Distinction Award
References
References available upon request.
Timeline
Waitress
YAMA
10.2024 - Current
Manager
Si Chuan
12.2021 - 08.2022
BA (Hons) - Illustration and Visual Media
University of the Arts London: London College of Communication
09.2021 -
Cashier
Eataly
01.2021 - 08.2021
Server
Thai Street Food Stall
02.2020 - 11.2020
BTEC Extended Diploma - Art and Design (Graphic Design)
John Ruskin college
09.2018 - 06.2020
9 GCSES Including Maths and English -
Coloma convent school
01.2013 - 01.2018
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