Summary
Overview
Work history
Education
Skills
Timeline
Generic

Phillip Roy Costello

Chelmsford,Essex

Summary

Dynamic professional with a strong foundation in communication skills, problem-solving, and team building. Known for remaining calm under pressure and excelling in public speaking. Committed to leveraging these competencies to drive team success and achieve organisational goals.

Overview

46
46
years of professional experience
8
8
years of post-secondary education

Work history

Unit Medic

Location Medical Services Ltd
Shepperton, Middlesex
11.2008 - 04.2025

Provided medical care as Film and Media Unit Medic, ensuring prompt support.

Executed daily responsibilities with accuracy and efficiency.

  • Acquired new skills rapidly to enhance task execution and productivity.
  • Delivered all tasks within stringent deadlines while maintaining high standards.

Specialist Business Manager

M&L Ambulance Service
Bromley by Bow, London
06.2009 - 11.2009

Collaborated with team members to identify growth opportunities.

  • Engaged clients to establish strong relationships and uncover needs.

Event Manager

AST Ambulance Service
New Malden, Kingston upon Thames
02.2008 - 06.2009
  • Implemented promotional strategies, increasing event visibility.
  • Ensured compliance with local regulations during event planning and execution.
  • Prepared comprehensive reports on post-event results.
  • Handled client queries promptly delivering superior customer service.
  • Organised staffing

Operations Manager

Life Skills Medical
Penge, Bromley
05.2007 - 02.2008
  • Optimised workflow procedures with strategic planning and team coordination.
  • Developed risk mitigation strategies, ensured business continuity during crises.
  • Directed safety protocols implementation, created safer workplace conditions.
  • Improved operational efficiency by streamlining processes and implementing strategic plans.

Training Manager

Medical Services
City of London, London
02.2005 - 05.2007
  • Assessed personnel needs, resulting in tailored training sessions.
  • Increased staff retention rates through career development planning and execution.
  • Fostered an environment conducive to continuous professional development with regular feedback sessions.

Business development manager

M&L Ambulance Service
Hackney, London
03.1996 - 02.2005
  • Collaborated with stakeholders to align business goals and objectives.
  • Optimised operational procedures to enhance productivity.
  • Delivered exceptional customer service by addressing queries promptly.
  • Managed crisis situations efficiently, minimising disruption to operations.

Senior Crew Member

Medic Man Ambulance Services
Penge, Bromley
04.1987 - 03.1996
  • Executed daily responsibilities with accuracy and efficiency.
  • Acquired and applied new skills to enhance productivity.
  • Delivered tasks within tight deadlines consistently.
  • Exhibited respect and friendliness in interactions, fostering a supportive environment.
  • Undertook full range of Ambulance Duties

Operations Manager

A-Z Ambulance Service
Bexleyheath, Bexley
08.1985 - 04.1988
  • Developed risk mitigation strategies, ensured business continuity during crises.
  • Implemented quality control measures, enhanced product standards.
  • Applied lean principles to operations management, reduced waste significantly.
  • Devised operational policies for regulatory compliance and best practices adherence.

Ambulance emergency medical technician

London Ambulance Service NHS Trust
London, London
02.1979 - 08.1985
  • Stocked ambulance with necessary supplies; ensured readiness for all scenarios.
  • Adhered strictly to hygiene standards; reduced risk of cross-contamination or infection.
  • Conducted basic diagnostic tests at scene of incident, aiding in fast treatment decisions.
  • Maintained cleanliness of ambulance, facilitating an infection-free environment for patients.

Education

None - Secondary Education

William Penn Secondary School
London
09.1967 - 09.1974

National Ambulance Proficiency Certificate - Ambulance Aid

London Ambulance Service
London
02.1979 - 02.1980

Licentiate -

Ambulance Service Institute
UK

Associate Member -

College of Paramedics

Skills

  • Communication skills
  • Calm under pressure
  • Problem-solving
  • Public speaking
  • Team building

Timeline

Specialist Business Manager

M&L Ambulance Service
06.2009 - 11.2009

Unit Medic

Location Medical Services Ltd
11.2008 - 04.2025

Event Manager

AST Ambulance Service
02.2008 - 06.2009

Operations Manager

Life Skills Medical
05.2007 - 02.2008

Training Manager

Medical Services
02.2005 - 05.2007

Business development manager

M&L Ambulance Service
03.1996 - 02.2005

Senior Crew Member

Medic Man Ambulance Services
04.1987 - 03.1996

Operations Manager

A-Z Ambulance Service
08.1985 - 04.1988

Ambulance emergency medical technician

London Ambulance Service NHS Trust
02.1979 - 08.1985

National Ambulance Proficiency Certificate - Ambulance Aid

London Ambulance Service
02.1979 - 02.1980

Licentiate -

Ambulance Service Institute

Associate Member -

College of Paramedics

None - Secondary Education

William Penn Secondary School
09.1967 - 09.1974
Phillip Roy Costello