Phillip Owen Williams
Harvington,Worcs
Summary
Accomplished professional with extensive expertise in customer-focused strategies, organisational skills, and change management. Demonstrates exceptional leadership, coaching, and mentoring abilities, with a strong emphasis on IT and resource allocation. Proven track record in P&L accountability, influential communication, and quality assurance compliance. Adept at strategic visioning and merchandising planning, with a keen focus on user experience. Committed to ethical conduct, resilience, adaptability, and regional marketing strategy development.
Overview
35
35
years of professional experience
Work History
Area Director
IVC Evidensia
, Gloucestershire & Worcestershire
01.2024 - Current
- Increased strategic growth and financial success in 21 Veterinary sites
- Analysed sales data regularly for informed decision-making processes.
- Ensured compliance with all regulatory standards to maintain brand reputation.
- Managed budgets effectively, maintaining financial health of designated area practices
Area Support Manager
IVC Evidensia
, Staffordshire
01.2023 - 01.2024
- Reporting into the Area Director with responsibility for supporting 18 Veterinary practices in Staffordshire and Wolverhampton with day to day HR/Payroll/H&S issues
Change Management & WfM UK SME
IVC Evidensia
05.2021 - 01.2023
- UK Practice SME for Change Management and Workforce Management on the implementation of the new HCRMS, Dayforce, into IVCEvidensia
Practice Manager
IVC Evidensia
01.2018 - 05.2021
- Manager of a 2 site Veterinary practice in Worcestershire
- Responsible for all areas of HR/Payroll/H&S
Catering Specialist
Royal Air Force
08.1990 - 04.2017
- Managed large scale catering contracts for multiple events.
- Handled complex dietary needs with sensitivity and professionalism.
- Negotiated supplier contracts resulting in cost-effective procurement of ingredients and materials.
- Coordinated kitchen staff to ensure timely delivery of meals during large events.
Education
Level 5 Certificate - Veterinary Leadership and Management
Institute of Leadership & Management
Level 4 Certificate - Leadership & Management
Chartered Management Institute
NEBOSH General Certificate - Occupational Health & Safety
SAGE Accounting - undefined
Skills
- Organization
- Change Management
- Coaching & Mentoring
- Leadership
- IT
- Resource allocation expertise
- Accountability and responsibility
- User experience focus
- P and L accountability
- Influential communication
- Quality assurance compliance
- Strategic visioning
- Decision-Making proficiency
- Leadership excellence
- Ethical conduct
- Resilience and adaptability
Additional Information
As a manager I have set financial budgets and Key Performance Indicators and been responsible for the strategic management of functional areas under my control. I have a keen eye for detail with strong management and leadership skills. Whether managing the routine operational activities of the practice team or an RAF Section in the UK or a team of Tri Service and local civilians in Afghanistan, I have consistently delivered first class results. In addition, I have completed courses to enhance my skills in Accounting, Health & Safety and General Management. Coupled with my ability to collaborate well with other professionals, I am confident that I can deliver to the highest standards. In my leisure time, I enjoy running, cycling and walking. I have completed both full and half marathons, sprint triathlons and various endurance events in the UK and overseas.
Timeline
Area Director
IVC Evidensia
01.2024 - Current
Area Support Manager
IVC Evidensia
01.2023 - 01.2024
Change Management & WfM UK SME
IVC Evidensia
05.2021 - 01.2023
Practice Manager
IVC Evidensia
01.2018 - 05.2021
Catering Specialist
Royal Air Force
08.1990 - 04.2017
Level 4 Certificate - Leadership & Management
Chartered Management Institute
NEBOSH General Certificate - Occupational Health & Safety
SAGE Accounting - undefined
Level 5 Certificate - Veterinary Leadership and Management
Institute of Leadership & Management
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