Phillipa k okeke
Salford Manchester,Manchester
Summary
Data Analyst with expertise in managing and transforming data using advanced Excel functions such as Pivot Tables and V-lookup. Proficient in storytelling through data visualisation, leveraging Excel visuals and Power BI dashboards to convey insights effectively. Skilled in building data models, designing interactive dashboards, and utilising Power Query for data cleaning and transformation. Experienced in writing SQL queries to prepare comprehensive datasets. Committed to enhancing business decision-making through insightful data analysis and visualisation.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Customer service representative
John Lewis & Partners ( Agency staff)
Trafford Park, Trafford Manchester
2024.08 - 2025.03
- Worked along side managers and main staff to carryout day to day activities
- Assisted customers to navigate through companies store
- Assisted customers in making informed decisions by providing detailed product information
- provided top-notch support for increased customers satisfaction
- gave customers report to the managers if need be
Sales assistant
Chivico company ltd
Anambra state, Nigeria
2024.01 - 2024.07
- Utilized excellent communication skills to provide detailed production information
- Worked alongside sales sales managers to meet target quotas
- Monitored and maintained accurate records with excel functions
- Built report using excel visuals
- offered personalised shopping advice to enhance customer experience
- Conducted daily inventory checks to manage stock levels accurately.
- Demonstrated products effectively leading to increased sales conversions.
Business Developer (National Youth service corp)
TMI (The maintenance institute Africa)
Enugu , Nigeria
2022.10 - 2023.10
- Created and managed customers data base
- Created reports and presentations using visuals, detailing business development activities
- Revisited existed customer base applying focussed strategies to sell companies annual events
- Generated leads for the company across various social media platform
- generated detailed business proposals to secure lucrative deals
- Worked alongside event managers to carry out a successful maintenance event
- improved profit margin by negotiating favourable contract terms with partners
Education
Msc Mnagement with data analytics - IT
BPP University
Manchester 2024.08 - 2025.08
Bachelor of Business Administration - Business Administration
Coal city university
Nigeria 2018.01 - 2022.05
Skills
- Ability to manage data using Excel (Pivot table, V-lookup) etc
- Story telling with data using excel visuals
- Building data models in power bi
- story telling with power bi dashboard
- Using power query ( in Excel/ Power BI) to clean, transform and shape data
- writing SQL queries to prepare datasets
- Designing interactive dashboard in power BI
Certification
- SQL Essential training
- Learning Excel: Data Analytics
- Power BI Essential training
- Msc Management with data analytics
Timeline
Customer service representative
John Lewis & Partners ( Agency staff)
2024.08 - 2025.03
Msc Mnagement with data analytics - IT
BPP University
2024.08 - 2025.08
Sales assistant
Chivico company ltd
2024.01 - 2024.07
Business Developer (National Youth service corp)
TMI (The maintenance institute Africa)
2022.10 - 2023.10
Bachelor of Business Administration - Business Administration
Coal city university
2018.01 - 2022.05