Phillipah. T Mlambo
Chinhoyi,ZIMBABWE
Summary
Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.
Overview
7
7
years of professional experience
Work History
Healthcare Assistant
Chinhoyi Provincial Hospital
10.2022 - Current
- Provide personal care consistently promoting comfort, dignity, and respect.
- Administer medication with rigorous record keeping.
- Support, guide, and empower patients to achieve their optimum capabilities.
- Perform moving and handling and use aids following safe practices to achieve client safety.
- Talk and actively listen to patients to hear their concerns and nurture trusted relationship while observing professional boundaries.
- Maintain records and effectively measure patients development against care plans
- Carry out observations, checking skin integrity and physical wellbeing, escalating concerns to superiors for prompt intervention.
- Adapting communication to enhance understanding of non-verbal communication
- Carry out home visits post discharge to assist with activities of daily living
- Provided basic health education to patients for proper self-care post discharge.
Shop Assitant
TM Pick'nPay Supermarkets
KAROI
01.2020 - 10.2022
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Improved product visibility with strategic shelf arrangements.
- Assisted customers in finding desired items to enhance their shopping experience.
- Managed stock levels on shop floor for continuous product availability.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Promoted sales and special promotions to increase store revenue.
- Upheld company policies whilst dealing with returns and exchanges.
- Updated window displays regularly for fresh store appeal.
- Collaborated effectively with team members during busy periods.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Completed opening and closing duties in line with established schedule.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Shop Assistant
Maunganidze Stores
KAROI
02.2018 - 12.2019
- Greeted customers warmly, promoting friendly atmosphere.
- Conducted price checks at request of customers for clear communication on cost.
- Assisted in inventory counts, maintaining accurate records.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
Education
GCSEs - Relevant Courses, Valid Certificates incl. Practicals
Nyamangara Sec School
01/2009 - 12/2012
Certificates -
Red Cross Zimbabwe
Harare, Zimbabwe 04/2022 - 01/2023
Skills
- Dementia Care
- Elderly Support
- Mental Health awareness
- End of Life Support
- Community Care
- Managing Challenging Behaviors
- Person-centred care
- Patient care & Support
- Infection Control
- Moving and Handling
- Medication administration
- Meal preparation
- Emotional Intelligence
Important Documents
- IELTS
- Driver's licence
- Care Certificates
- GCSEs
References
References available upon request.
Timeline
Healthcare Assistant
Chinhoyi Provincial Hospital
10.2022 - Current
Shop Assitant
TM Pick'nPay Supermarkets
01.2020 - 10.2022
Shop Assistant
Maunganidze Stores
02.2018 - 12.2019
GCSEs - Relevant Courses, Valid Certificates incl. Practicals
Nyamangara Sec School
01/2009 - 12/2012
Certificates -
Red Cross Zimbabwe
04/2022 - 01/2023
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